Giving feedback to a formal cancellation letter

• Engels
• Middelbare school
• vwo
• Leerjaar 4

Who am I?

Anelia van Rijn

An English teacher

A teacher trainer

A mother

What are we going to do today?

What are we going to do today?

Revision of how to write a formal cancellation letter,

Checking each others letters by using a check list

Writing some tips and tops to your classmates

Checking the comments and writing your own notes

Elements of formal letter

What are we going to do today?

Which main elements we should have in a formal letter?

• Polite and respectful manner
• Formal language
• No contractions (isn`t, can`t, etc.)
• Sender`s name and address
• Date
• Receiver`s name and address
• Salutation (Dear Mr/Mrs.....)

What are we going to do today?

Which main elements we should have in a formal letter?

• The body paragraph which clearly shows the reason of your letter. It also gives all necessary information about the purchase. (price, date, etc.)
• The body paragraph also includes your reasons of cancellation which are supported by persuasive examples.

What are we going to do today?

Which main elements we should have in a formal letter?

• The last paragraph in which you wrote what you want the recepient to do. Refund? Gift card? 
• Sign off 

    Yours sincerely/ Yours faithfully

    Your full name

    Your signature

While you were writing that letter what challenged you the most?

What are we going to do today?

Task 1:

Today we will practice the 4 eye principle.

Please create the groups of 2 students. You will all randomly receive 2 letters. Those letters were written by your own classmates. 

You will all have 7 minutes per letter as a group. 

What are we going to do today?

Your task is to check if all items on the check list are present. Also, you need to fill in the tips and tops document. 

You will have 2 sets of 7 minutes. 

What are we going to do today?

Task 2

When you received your letter and feedback document, please check it very well. To the notes part write down your own notes for further improvement. You will have 5 minutes to do it.

What are we going to do today?

What are we going to do today?