Mastering Professional Email Skills

Mastering Professional Email Skills

Learning Objective

Understand the basics of using email in a professional manner and demonstrate the ability to compose a professional email.

What do you already know about using email in a professional manner?

Good practice when using email.  

Poor practice when using email.

Include a subject

USE CAPITAL LETTERS THROUGHOUT

Keep it brief

Add emojis

Be formal

Use colourful fonts

Use bullet points to list key information

Use text talk BTW

Proof read before sending

Add memes

Importance of Professional Email

Email is a common form of communication in the workplace and it's crucial to maintain professionalism in written correspondence.

Email Structure

Subject line, greeting, body, closing, and signature are essential parts of a professional email.

Subject Line

The subject line should be clear and concise, summarising the purpose of the email.

Greeting and Body

Use a formal greeting and maintain a professional tone in the body of the email. Keep the language clear and respectful.

Closing and Signature

End the email with a polite closing, such as 'Sincerely' or 'Best regards', and include a professional signature with contact information.

Email Etiquette

Avoid using slang, emojis, or informal language. Proofread the email for spelling and grammar errors before sending.

Practice Exercise

Compose a professional email addressing a hypothetical work-related scenario.

Practice tasks 

You need to send three emails. Respond to the three scenarios below.

• An informal email to your friend with suggestions for a day out together. 
• A formal email to a college tutor asking for more information about a course you are interested in. 
• A formal email to a company sending in your CV for a job application. 

Send your emails to me, [e-mail] 

Write down 3 things you learned in this lesson.

Have students enter three things they learned in this lesson. With this they can indicate their own learning efficiency of this lesson.

Write down 2 things you want to know more about.

Here, students enter two things they would like to know more about. This not only increases involvement, but also gives them more ownership.

Ask 1 question about something you haven't quite understood yet.

The students indicate here (in question form) with which part of the material they still have difficulty. For the teacher, this not only provides insight into the extent to which the students understand/master the material, but also a good starting point for the next lesson.