legislation

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CateringFurther Education (Key Stage 5)

Cette leçon contient 35 diapositives, avec quiz interactifs et diapositives de texte.

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legislation

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Slide 20 - Diapositive

Which 2 of the licensing objectives must a license holder promote?
A
Protection of disorder
B
Selling alcohol to minors
C
Prevention of crime
D
Maximizing profits

Slide 21 - Quiz

What are 3 items used legally to measure alcohol when serving?
A
Measuring cup
B
Stamped glass
C
optic
D
automatic dispense

Slide 22 - Quiz

Which legislation governs the bar person's actions when serving alcohol to intoxicated individuals?
A
Traffic Regulations Act
B
Food Safety Regulations
C
Licensing Act
D
Public Health Act

Slide 23 - Quiz

If you refuse to serve someone because they are drunk what should you do?

Slide 24 - Carte mentale

4 young looking people enter a bar and 1 orders alcohlic drinks for the group .The bar tender asks for ID a drivers licence is provided and beer is served.What should the bar tender of done?
A
Ask for each individual's proof of age.
B
Serve the beer without asking for proof of age.
C
Refuse to serve the beer without explanation.
D
Assume they are of legal drinking age.

Slide 25 - Quiz

What should the server do if a customer complains of a tough and chewy steak?
A
Ignore the complaint
B
Agree with the customer
C
Check if the customer would prefer an alternative
D
Apologize and offer to replace the steak

Slide 26 - Quiz

Which legislation protects the customer from unfair business practices?
A
Customer Rights Regulation
B
Consumer Protection Act
C
Business Ethics Law
D
Fair Trade Act

Slide 27 - Quiz

Which legislation ensures the safety of products for consumers?
A
Quality Assurance Law
B
Product Liability Regulation
C
Consumer Product Safety Act
D
Consumer Goods Protection Act

Slide 28 - Quiz

Which are of legislation protects the customer in this way?
A
sale and supply of goods
B
Privacy Rights Law
C
Data Security Regulation
D
Customer Information Protection Act

Slide 29 - Quiz

If a customer is not satisfied with the outcome, who has authority to take action?
A
trading standards ,local council
B
Marketing Department
C
Sales Team
D
Customer Support Team

Slide 30 - Quiz

In which legislation has the bartender broken if they pour a short measure?
A
Licensing Act 2003
B
Weights and Measures Act 1985
C
Food Safety Act 1990
D
Health and Safety at Work Act 1974

Slide 31 - Quiz

State a consequence for a licence
holder for serving a person who is underage?

Slide 32 - Carte mentale

Which legislation states a menu and price list must be on display at the entrance of a restaurant?
A
Consumer Rights Act 2015
B
Health and Safety at Work Act 1974
C
price marking
D
Licensing Act 2003

Slide 33 - Quiz

Which action is appropriate if a bartender suspects drug dealing?
A
Sell drinks to the suspected individuals to gather more information.
B
Observe and report suspicious activities to management. ie Line manager.
C
Confront the suspected individuals without any evidence.
D
Engage in conversation with the suspected individuals.

Slide 34 - Quiz

Give examples of people whose rights are protected under anti-discrimination
law?

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