Principles of Email Writing EN1

• English
• Vocational Education

Mention three reasons why correct grammar, spelling and punctuation are important in business correspondence.

Important elements of an email

Salutation

Date

Complimentary Close

Attachment

Subject line

Dear Mr. Hofman:

March 8th, 2020

Re: booking confirmation

Sincerely Yours,

Matching! American or British English?

Dear Mrs. Jackson:

Dear Mrs. Patterson

November 11th, 2020

31 October 2020

American English

British English

Which date is correctly written?

1. Oktober 20th, 2020
2. january 26th,2020
3. February 21st, 2021
4. 23th May 2020

Which sentence is an example of formal language?

1. I'd like to inform about your special prices.
2. Thanks for your email.
3. I'm writing to inform about your services.
4. I am interested in your products & services.

Which phrase has a contracted verb form?

1. I can not help you....
2. We are not available....
3. I'd like to book a.....
4. Jenny's laptop is at ....

Which phrase has an abbreviation in it?

1. He's the HR manager at.....
2. Maggy wrote the report.
3. We received the invoices.
4. I'll pay with a $100 bill.

Is the following paragraph appropriate for business purposes?

We've seen your advertisement in the Business Weekly Journal, and we'd appreciate it if you can send us a more detailed description of your cameras. We'd also like to know the discounts that you offer.

Unknown recipient

American Layout

British Layout

Gentlemen:

Truly yours,

Yours faithfully

Dear Sir/Madam

When writing an email to an unknown recipient of a British company, you use the following salutation:

1. Dear Mr./Mrs.,
2. Dear Sirs
3. Gentlemen/Ladies,
4. Dear gentlemen:

Rewrite the following sentences by using formal business English.

1. I need more information about your products.
2. Do you want me to ship your order today?
3. Please send me the pricelist.
4. Let me know if you need anything else.
5. I'll get back to you soon.

What is the correct salutation to use when writing an email to Jennifer Kock who works for an American company?

Was this lesson helpful?
Rating from 1-5
1= Nahhh, not at all!
5= Extremely helpful!

Please study your Handout: The Principles of Email Writing