7.5 Business Partner

• Engels
• MBO
• Studiejaar 1

Welke aanhef is incorrect voor Susan Jones?

1. Dear Miss. Jones,
2. Dear Mr. Jones
3. Dear Ms. Jones
4. Dear Mrs. Jones

 What to Include in a Thank You Letter: 

No matter what form you use to send your thank you note, there are certain components you should always include.

1. Address the person appropriately. At the start of the letter, address the person with a proper salutation.

2. Say the words “thank you” in the first sentence or two, so the person knows why you are writing.

3. Give (some) specifics. Make sure you specify what you are saying thank you for. Go into a bit of detail, so the person understands exactly what you appreciate. 

4.Say thank you again. Before signing off, reiterate your appreciation.

5.Sign off. Use an appropriate closing, such as “Best,” or “Sincerely.” Then end with your signature

How to start the first line of your letter: you should thank the person for the gift and say something complimentary about it:

1.“Thank you for the wall calendar. It will be very useful to me this year!”

2.“Thank you very much for the beautiful soaps. I’m looking forward to relaxing in a hot bath!” 

3.“Thank you very much for the lovely photo frame. It will look very nice on my chest of drawers.” 

4.“Thank you very much for the elegant scarf you sent me. It’s exactly what I need for special occasions.”

Tips for Writing a Thank You Letter:

• Send it as soon as possible.
• Be positive but sincere. 
• Personalize each letter. 
• Keep it brief. 
• Edit, edit, edit.

1. All
_______ cars have wheels. 

2. None 
___________ this money is mine.

3. Some
______________people get angry very easily.

4. I have lived in London most 
_____________my life. 

5. Some
__________ the people I met at the party were very interesting. 

6. Many 
___________people watch too much TV. 

7. Are any ____________those letters for me? 

8. Most _______________days I get up before 7 o'clock

Wanneer gebruik je some?

Wanneer gebruik je any?

Wanneer gebruik je some, all, most, none + of?

Wanneer gebruik je some, all, most, none zonder of?

1.I am writing to thank you and your staff for the excellent service you provided/produced last week.

2. The happening/event ran very snoothly.

3. I would also like to express/say our appreciation for the prompt way in which your staff dealt/handled the problems.

5. Your customer service team responded/replied to the difficulties quickly.

6. In fact, they seemed to be able to deal/handle with any problems that came up.

7. We will certainly use your company again in the future and have already proposed/recommended youto other contacts.

8. I look forward to working with you in the close/near future.

I am 1. to thank you for your help.

Thank you very 2. for your help.

I would like to 4 all your hard work.

I 5 you to know how much we appreciate your work.

The conference ran very 6.

Your staff 7 out the problems very quickly

Your customer service were very 8.

You 9 the damaged goods immediately.

We will 10. use your company again in the near future.

We have already 11. you to other companies.

Thank you 12 again for all your hard work.

3 A,B,C

A. Read short thank you e-mails. Decide how you could improve it.

B. Your company bought new computers but some of them did not work properly. You were very happy with the way the company dealt with the problem. Write an e-mail thanking the supplier. Use the notes. Write about 140 words.

C. Exchange your e-mail with somebody. How would you improve yours?