Organisational Structures

• Business
• Secondary Education

Year 10 - Term 1 Review

IGCSE - Business Studies

Which type of business has its ownership and control separated?

1. Sole trader
2. Public limited company
3. Private limited company
4. Partnership

What is the main difference between Herzberg's hygiene factors and motivators?

1. Hygiene factors are related to salary, motivators to recognition
2. Hygiene factors prevent dissatisfaction, while motivators lead to satisfaction
3. Hygiene factors are extrinsic, motivators are intrinsic

What type of motivator is profit sharing?

1. Commission bonuses
2. Recognition and praise
3. Financial motivator
4. Non-financial motivator

Which level in Maslow's Hierarchy of Needs includes the need for friendship and intimacy?

1. Safety
2. Esteem
3. Self-Actualization
4. Love/Belonging

What are examples of Herzberg's hygiene factors?

1. Recognition, Achievement, Advancement, Responsibility
2. Working conditions, Company policies, Supervision, Salary

Which sector provides services such as banking, education, and healthcare?

1. Tertiary sector
2. Primary sector
3. Secondary sector
4. Quaternary sector

What are the levels in Maslow's Hierarchy of Needs?

1. Security, Social, Esteem, Self-Realization
2. Physiological, Safety, Love/Belonging, Esteem, Self-Actualization

What is the purpose of an organisational chart?

1. To design strategies for motivation
2. To create new products
3. To show the formation and hierarchy of an organisation.
4. To display the company's Human Resource Department

What is the main advantage of a sole trader?

1. Shared decision making
2. Profit kept by owner
3. Access to large capital
4. Limited liability

What is the difference between internal and external growth in business?

1. Internal growth is achieved through increasing sales and production within the existing business, while external growth involves growth through mergers, acquisitions, or forming strategic alliances.
2. Internal growth is achieved through expanding into international markets, while external growth involves increasing employee motivation and morale.
3. Internal growth is achieved through partnerships with other businesses, while external growth is achieved through expanding the product line.
4. Internal growth is achieved through reducing costs, while external growth is achieved through increasing market share.

What is meant by 'span of control'?

1. The number of subordinates a manager directly supervises.
2. The width of the organisation's building
3. The number of managers in the organisation
4. The managers who supervise one subordinate

What are the advantages of a 'wide' span of control?

1. More personalised supervision
2. Faster decision-making and reduced costs.
3. Increased employees
4. Better communication among employees

What are the disadvantages of a 'narrow' span of control?

1. Less understanding of role
2. Slower decision-making and limited autonomy for employees.
3. Improved coordination among teams
4. Clear communication channels

What is an advantage of a 'hierarchical' organisational structure?

1. Enhanced communication channels.
2. Empowers employees to make decisions independently.
3. Increased flexibility and adaptability.
4. Clear lines of authority and responsibility.

Which of the following is an example of external growth for a manufacturing business?

1. Developing a new product line to diversify the business portfolio.
2. Acquiring a smaller competitor in the same industry.
3. Expanding into international markets to access new customer segments.
4. Increasing production capacity through investment in new machinery.

What is a disadvantage of a 'hierarchical' organisational structure?

1. Facilitates quick response to market changes.
2. Promotes innovation and creativity.
3. Encourages employee empowerment.
4. Slow decision-making processes.

What is the main characteristic of a tall hierarchical structure?

1. Flat management system
2. Decentralized decision-making
3. Few levels of management
4. Many levels of management

What is a disadvantage of a flat hierarchical structure?

1. Limited career progression opportunities
2. Clear lines of authority
3. Centralized decision-making
4. Efficient communication channels

What is an advantage of a tall hierarchical structure?

1. Clear lines of authority
2. Flexibility in decision-making
3. Effective team collaboration
4. Faster decision-making process

In a flat hierarchical structure, what is the communication like?

1. Hierarchical and rigid
2. Efficient and quick
3. Limited and slow
4. Formal and bureaucratic

What is a disadvantage of a tall hierarchical structure?

1. Empowerment of employees
2. Flexibility in decision-making
3. Efficient communication channels
4. Slow decision-making process

According to Herzberg's Two-Factor Theory, which of the following is a hygiene factor?

1. Working Conditions
2. Job Enrichment
3. Recognition and Achievement
4. Responsibility and Advancement

What is Maslow's Hierarchy of Needs?

1. A theory of leadership styles.
2. A theory of motivation with three levels.
3. A theory of motivation with five levels.
4. A theory of personality development.

What are the hygiene factors in Herzberg's theory?

1. Factors that contribute to teamwork.
2. Factors that lead to high productivity.
3. Factors that increase job satisfaction.
4. Factors that can lead to dissatisfaction.

What are motivators in Herzberg's theory?

1. Factors that lead to job satisfaction and motivation.
2. Factors that cause stress at work.
3. Factors that improve communication.
4. Factors that reduce absenteeism.

Which level of Maslow's Hierarchy of Needs includes safety and security?

1. Third level
2. Second level
3. First level
4. Fourth level

What is the highest level in Maslow's Hierarchy of Needs?

1. Self-actualization
2. Safety
3. Esteem
4. Belongingness

Which of the following is not a level in Maslow's Hierarchy of Needs?

1. Esteem
2. Security
3. Physiological
4. Self-Actualization

Which level of Maslow's hierarchy of needs would offering flexible working hours to employees satisfy?

1. Love/Belonging
2. Safety
3. Physiological
4. Esteem

What is a hierarchical structure in an organisation?

1. A structure where all employees have equal power
2. A structure with no clear levels of authority
3. A structure that changes frequently
4. A structure where authority is layered from top to bottom.

In which level of Maslow's hierarchy of needs would providing job security and a safe working environment satisfy?

1. Esteem
2. Safety
3. Self-actualization
4. Physiological

Which level of Maslow's hierarchy of needs would a company address by organizing team-building activities and fostering a sense of community among employees?

1. Esteem
2. Love/Belonging
3. Physiological
4. Safety

At which level of Maslow's hierarchy of needs would recognition programs and opportunities for advancement in a company satisfy?

1. Love/Belonging
2. Esteem
3. Safety
4. Physiological

Which level of Maslow's hierarchy of needs would offering training and development programs to employees satisfy?

1. Self-actualization
2. Physiological
3. Safety
4. Love/Belonging

Which of the following is a hygiene factor according to Herzberg's Two-Factor Theory?

1. Salary
2. Recognition
3. Achievement
4. Working conditions

According to Herzberg's Two-Factor Theory, which of the following is a motivator?

1. Supervision
2. Recognition
3. Security
4. Company policy

According to Herzberg's Two-Factor Theory, which of the following is a hygiene factor?

1. Achievement
2. Responsibility
3. Company policy
4. Recognition

What is a characteristic of a hierarchical structure?

1. Decentralized decision-making authority.
2. Equality among all employees.
3. Fluid and interchangeable job roles.
4. Clearly defined levels of authority and responsibility.

What is an advantage of a private limited company?

1. Access to public capital markets
2. Ease of formation
3. Single ownership
4. Limited liability for owners

What is a disadvantage of a partnership?

1. Easy decision making
2. Limited financial resources
3. Unlimited liability for debts
4. Tax advantages

What does the primary sector of business involve?

1. Assembling components into finished products
2. Providing transportation services
3. Retailing goods to consumers
4. Extracting raw materials from the earth

Which sector is involved in manufacturing and construction activities?

1. Primary sector
2. Secondary sector
3. Tertiary sector
4. Quaternary sector

What does the secondary sector transform raw materials into?

1. Financial products
2. Intellectual property
3. Information technology services
4. Finished goods

What are the advantages of internal growth for a business?

1. It provides access to new markets, it allows for diversification, and it leads to increased competition.
2. Control is maintained, there is less financial risk, and it allows for gradual expansion.
3. It requires less managerial expertise, it allows for rapid expansion, and it reduces the need for internal investment.
4. It enables access to new technology, it reduces the need for skilled labor, and it enhances brand reputation.

What are the disadvantages of external growth for a business?

1. Loss of control, cultural clashes, and the complexity of managing a larger organization.
2. Reduction in competition, access to new markets, and the potential for cost synergies.
3. Enhanced brand reputation, access to new technologies, and the ability to diversify product lines.
4. Increased access to resources, alignment with market trends, and the ability to leverage economies of scale.

What is an example of internal growth for a retail business?

1. Opening new stores in different locations.
2. Forming a strategic alliance with a tech company to enhance online presence.
3. Merging with a competitor to gain market share.
4. Acquiring a supplier to secure a consistent source of products.

Which of the following is a non-financial motivator?

1. Recognition and praise
2. Company car as fringe benefit
3. Profit sharing scheme
4. Higher commission bonuses

What is an example of a fringe benefit?

1. Health insurance coverage
2. Recognition and praise
3. Higher commission bonuses
4. Profit sharing scheme

Which motivator is based on a percentage of sales achieved?

1. Health insurance coverage
2. Recognition and praise
3. Commission bonuses
4. Profit sharing scheme

What is an example of a financial motivator?

1. Recognition and praise
2. Company car as fringe benefit
3. Higher salary
4. Flexible working hours

Well done!

Review your answers and think about gaps in your knowledge you need to review before next weeks check point assessment.