Blok 4 Week 5

• Engels
• MBO
• Studiejaar 1

Writing a manual

What are the criteria?
Follow-up of follow-up e-mails.

Schedule 

Aim
Follow-up e-mails
Writing a manual
Questions
Work

But first: how is it going? :]

Aim

At the end of today’s class, you can write a follow-up
 e-mail using the 3 ‘ingredients’. 
At the end of today's class, you will have
started writing your manual.

What do you remember
about follow-up e-mails?

Follow-up e-mails

Different kinds -> thank you e-mail, reminder, asking questions,
                                      requesting information, apologizing,                                                         complaint, etc. 

Always concise, straight to the point, professional

1. Thank you e-mail
2. Requesting information
3. Reminder
4. Complaint

1. Sharing thoughts
2. Apologizing
3. Thank you e-mail
4. Providing information

What do you know about
writing a manual?

Writing a manual

- You're writing it to a client
- It needs to be fully in English
- Needs to have a front page and index. 
- No minimum amount of words, but showing off your
   English skills may give you extra points!
- Deadline: July 1st

Work

1) Finish last week's follow-up e-mail
and let me know when you're done!
2) Think of a topic for your manual.
3) Start writing ur manual.

+ Think about (CROC) questions you can ask your client!

How did it go? :)

😒🙁😐🙂😃

The end :D

Next week: Asking questions to a client
about the manual