Reading correspondence JAM-OH 1

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Slide 1: Diapositive
EngelsMBOStudiejaar 1-3

Cette leçon contient 25 diapositives, avec quiz interactifs et diapositives de texte.

time-iconLa durée de la leçon est: 55 min

Éléments de cette leçon

Slide 1 - Diapositive

Reading formal correspondence

Slide 2 - Diapositive

Welcome students
For today:

 What is correspondence
Types of correspondence

 Examples of Formal correspondence
Reading strategies
Summary

Slide 3 - Diapositive

What is correspondence?
Correspondence = correspondentie ook wel brief / mailwisseling.

Slide 4 - Diapositive

Types of correspondence
Formal correspondence  (zakelijke brief)=>  letter of application, offer, letter of enquiry, complaint letter.
Informal correspondence (persoonlijke brief) =>postcards, thank you, apologies, invitations.

Slide 5 - Diapositive

What type of correspondence is this?

A
Formal
B
Informal

Slide 6 - Quiz

Examples of formal correspondence for Junior accountmanagers?

Slide 7 - Carte mentale

Examples
Formal: 
- Letter of complaint
- A request for information
- Cancellation
- Confirmation
- Offer
- Order

Slide 8 - Diapositive

What type of correspondence is this?
A
Formal
B
Informal

Slide 9 - Quiz

What type of correspondence is this?
A
Formal
B
Informal

Slide 10 - Quiz

What kind of correspondence is this?
A
Formal correspondence between two institutions
B
Informal correspondence between two colleagues
C
Informal correspondence between two good friends.
D
Formal correspondence between a company and a person

Slide 11 - Quiz

Why was this email sent?

A
To accept a new customer
B
To confirm a payment
C
To request a payment
D
To request an account

Slide 12 - Quiz

What should Ms Menson do if she has questions about her account?

A
Call customer care by phone.
B
Make her payments in time
C
Send her question in an email
D
Visit Manny at his office

Slide 13 - Quiz

This email is?
A
Formal
B
Informal

Slide 14 - Quiz

Timothy wrote this mail to....
A
Invite friends
B
Thank friends

Slide 15 - Quiz

Timothy wants his friends to...
A
bring music
B
bring refreshments

Slide 16 - Quiz

Slide 17 - Diapositive

birthday
exams soon
to Tom
to Susan
computer game
Tom wrote an email
Susan gave a birthday present
It was Tom's
Tom likes the
Susan has

Slide 18 - Question de remorquage

What kind of letter is this?
A
A reminder
B
An apology
C
An offer
D
A letter dealing with the complaint

Slide 19 - Quiz

Summary
Informal correspondence:
Invitation, keeping in touch, making contact, wishes

Formal correspondence:
Letter of complaint, request for information, cancellation, confirmation, offer, order.

Slide 20 - Diapositive

Skimming is
timer
1:00
A
Reading titles, headers, subheaders
B
look for specific information
C
Read the first (last) sentence of the paragraph
D
read intensively

Slide 21 - Quiz

Scanning is...
timer
1:00
A
detailed reading
B
looking for italised and bold words
C
reading the summary
D
Looking for specific information

Slide 22 - Quiz

Intensive reading is
A
detailed reading
B
not every word has to be read.
C
for enjoyment/interest
D
looking at graphs, pictures and diagrams

Slide 23 - Quiz

Summary 3 reading strategies 
  • Skimming -> reading rapidly in order to get a general overview of the material
  • Scanning -> reading rapidly in order to find specific facts
  • Intensive reading->  reading in detail with specific learning aims and tasks.

Slide 24 - Diapositive

Assignment
Work in pairs on exercise 1 & 2 of 5.4
Determine which reading strategie is best to use for exercise 1&2 and why. 

15 minutes -> we will discuss your answers with the group.

Slide 25 - Diapositive