Les 3: Office Materials

• Engels
• MBO
• Studiejaar 2

BS ENGLISH EXAM

Accounting

3) Office Materials

T. Beukers

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Vocabulary I remember from last week..

WHAT ARE YOU GOING TO LEARN?

- Office material vocabulary

- Apologising in English

- 

DISCUSS

- Are office supplies important in an accounting office?

- What is the most important office supply in an accounting office?

- Who keeps track of office supplies?

WHAT OFFICE SUPPLIES CAN YOU THINK OF?

INVOICE

1. Try to take in as much information 

as possible.

2. Read the Items and numbers 

out loud.

3. When you compare the English

Words to their Dutch translation,

Is there anything you notice?

One bulletin board costs more than one stapler

True

False

False, One stapler costs more than one bulletin board

The costumer is required to pay a ten-percent tax

True

False

True

The costumer will pick up the order in person

True

False

F The costumer will be shipped the order (notice address on top of invoice)

YOUR TURN (5 min.)

COMPLETE EXERCISES 3 + 4

ANSWERS

3) 1B.    2D.    3A.   4C.   5F.   6E

4) 1 File cabinet, white board.   2 Dry eraser, stapler.

What phrases are used to apologise?

EXAMPLE PHRASES

Apologize

Please accept my apologies.

I’m sorry. I didn’t mean to..

(I’m) sorry. I didn’t realize the impact of…

Please accept our deepest apologies for…

Please accept my sincere apologies for…

Please accept this as my formal apology for…

Please allow me to apologize for…

I would like to express my deep regrets for…

I would like to apologize on behalf of our company.

Please accept my apology for…

I apologize for my failure to…

I’m particularly sorry for…

EXERCISE

Student A - Costumer

Pick a situation from the right. Call student B, and explain. Your problem. Don’t agree with the first solution offered, make the most of it!

Student B - Representative

Apologise and come up with a resolution.

Switch roles and choose a new situation until you run out of time (10 min.)

SEE YOU NEXT WEEK!

No homework this week :)