Basic English lesson 6: Customer service

Basic English lesson 6

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Basic English lesson 6

Slide 1 - Diapositive

Cet élément n'a pas d'instructions

To start

Write down 10 things you think shoplifters often steal.

Write down the prices of the items and calculate the total loss for the shops.

timer

2:00

Slide 2 - Diapositive

Think: for yourself.

Pair: Put Ss in pairs or small groups to discuss the questions.

Share: When they have finished, ask a few Ss to share their answers with the class.

Our goal today

Listen ...

Read ...

Speak ...

... about customer service.

Slide 3 - Diapositive

https://englishconnect.pearson.com/lesson/view/4520131313008640/next/~courses~4654867108855808~next~~courses~list?display=grid

Speaking

Think

On the next slide you will see a picture.

You have 25 seconds to prepare. Think about words you can use to describe the picture.

Talk

Describe the picture in 25 seconds.

Slide 4 - Diapositive

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Speaking

Think

25 seconds

Talk

25 seconds

timer

0:25

Slide 5 - Diapositive

Words to remember:

shoplifter

price tag

high heels

Worksheet

Slide 6 - Diapositive

Cet élément n'a pas d'instructions

Slide 7 - Vidéo

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Conversation A

Conversation B

Slide 8 - Diapositive

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Homework

Pearson Speakout 3rd edition.

Unit 2A.

Teams task PE1.5

Slide 9 - Diapositive

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To finish

Please get ready to finish this lesson together.

Slide 10 - Diapositive

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Speakout level A1 unit 1

Slide 11 - Diapositive

Pearson Speakout

Level A1 unit 1 recourses

BBC Street interviews

Or use download.

Slide 12 - Diapositive

Cet élément n'a pas d'instructions

Basic English lesson 6: Customer service

Éléments de cette leçon

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Slide 7 - Vidéo

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Plus de leçons comme celle-ci

Basic English lesson 5: Customer loyalty

Basic English lesson 4: Online shopping

Basic English lesson 7: Money

Basic English lesson 3: Working in a Supermarket (floorplan)

Basic English lesson 8: Final lesson, test your level of English

E1.5 A2 Speakout unit 1C. Me and you: Let's meet.

Basic English lesson 2: Shopping for clothes

E1.3 A2 Speakout unit 1A. Me and you: Hi!