Unit4

• Engels
• MBO
• Studiejaar 2

Today

• Planning jaar 2
  
• Start Unit 4
  

Planning Year 2

• Toets Unit 4
• Toets Unit 5
• Toets Unit 6
• Exam Reading+Listening  (C.E. - Harste building): March
• Exam Speaking  JAM/RM/RS/CM(Presentation about your internship) - end January.
• Exam Conversation (sales + complaint) end April
• Exam Writing (offer, complaint, memo) end June

EXAMS

	Le/Lu	Ge.	Spr.	Sch.
JAM	B1	B1	B1	B1
RM	B1	A2	A2	A2
CM	B1	A2	A2	A2
RS	B1	A2	A2	A2

Planning jaar 2 - OHA/OHB

• Toets Unit 4
  
• Toets Unit 5
  
• Toets Unit 6
  
• Exam Reading+Listening (C.E. - Harste building): March
  
• Exam Speaking (Presentation Business Idea): May
• Exam Conversation (sales + complaint): end April
  
• Exam Writing (offer, complaint, memo): end June

EXAMS OHA/OHB

	Le/Lu	Spr.	Ge.	Sch.
O.H.	B1	B1	B1	B1

Unit 4 - Knowing your business

      What does it mean?

What assortment does your internship company have?

What products or services do they sell?

Listening

Exercise 1 + 2

Exercise 3 - Translate the questions and the answers

Check ex. 3

Ex. 3. 

1. I would like information about your newest assortment.

Of course, I can help you. What would you like to know?

2. Are these models also available  in black and white?

No, at the moment only in  blue and yellow.

3. Do you also sell bigger sizes?

We sell all sizes up to and included XXL.

4. Are these prices with or without VAT?

All prices are excluding 19% VAT

5. How heavy are these boxes?

The big ones are about 12 kg and the small ones are about 5-6 kg.

6. What are the dimensions of model XXR31?

Length 55 cm, width 25 cm and depth 10cm.

7. What kind of material are the handbags made of?

The handbags are (made) of leather.

8. Can you stil deliver model CG 165?

Yes, no problem, everything is available from stock.

9. Do you give guarantee on this device?

Yes, 12 months manufacturer's guarantee.

10. Can I get quantity discount?

Yes, if you buy one hundred or more.

Exercise 4 - Writing

Write an e-mail to AMAC Heerenveen

Dear Madam/ Dear Sir,

....................................

Looking forward to hearing from you soon.

Kind regards,

your name

Exercise 5 - Grammar

1. on/about, in

2. at

3. on, for, until

4. within, after

5. by, to

6. with

7. Before, for, on

8. for, under/among/on

9. within

10. at

11. about

12. by

13. on

14. of

15. at, on

Ex. 6

Prepare the two conversations and perform them for a mark.

Hermes Birkin bag, 12.106$

Ex. 7

Match the English words with their Dutch translation

Exercise 8 - Listening

• Listening: exercise 8

Exercise 8

Ex. 7

1 - B

2 - G

3 - J

4 - F

5 - H

6 - D

7 - C

8 - A

9 - I

10 - E

Exercise 9

Spell your name and address

My name is...............................

I live in .......................................

on......................... street nr.......

Ex. 10

1. I would like more informations about the products made by your company.

2. Could you send me a price list and a catalogue?

3. Is there something in particular you would like to know about?

4. I'll tell you with pleasure more about our newest assortment.

5. I wouldn't know it off hand. If you could wait a moment, I'll inform for you.

6. Could you spell your name and address, please?

7. Are these prices with or without VAT?

8. These models are available in twenty different colours.

9. What can you tell me about the quality of these products?

10. I can assure you that these products are of high quality.

Camden Market

Read the text at page 91

• lots of adjectives!

Why do we need them?

crowded market

top attractions

funky clothes

original gifts

independent designers

cool place

good nightlife scene

Now it's your turn

Think about the shopping street or the market in your city.

Write an article about it using as many adjectives as possible!

50-100 words

Ex. 12 - Email to supplier

You know the receiver, Joanne Newby ->        Dear Joanne,

                                                                                       Dear Mrs Newby,

Ending ->             Looking forward to hearing from you soon,

                                 Kind regards,

                                 Sincerely yours,     

Ex. 13 - Memo

You know the person, John Anderfield, ->   Dear John,

bijlage - attachment

Ending ->        Kind regards,

Writing

• Write the email: ex. 12  Hand in
  
• Write the email: ex. 13

      Hand in

Comparisons

Vergrotende trap

....-er than

voorbeeld:

old --> older

tall --> taller 

Comparisons

Overtreffende trap

the ....- est

Voorbeeld:

old --> oldest

tall --> tallest 

Trappen van vergelijking

Hoe zeg je...

Deze auto is duurder dan de oude.

De Ferrari is drie keer sneller dan deze auto.

Deze trui is net zo mooi als die van daar.

myself/yourself/...

I closed the door myself.

You closed the door yourself.

He closed the door himself.

She closed the door herself.

We closed the door ourselves.

Tommy and Ben, you closed the door yourselves.

They closed the door themselves.

Ex. 14

1. You will see that we offer reliable service.

2. Our newest model is three times faster than all the others.

3. We guarantee that this material is just as strong as the more expensive models.

4. Here is our latest commercial design.

5. As you can hear, this copy machine is practically silent (noiseless).

6. This car is just a little bit smaller than the much more expensive types.

7. We are trying to give you better service.

8. This means that you receive more value for less money.

Exercise 15.

1. Our customers transport the furniture themselves.

2. She blamed everyone except herself.

3. We can solve the problem ourselves.

4. Aren't  these keys yours?

5. I can't afford myself a new car now.

6. Can I introduce myself?

7. The manager overslept.

8. Their assortment is a bit bigger than ours.

9. Maybe you want to look for yourself?

10. Every store has its own selling strategy.

Exercise 16 - Listening

1. Listen to the first conversation. What is happening?

What would YOU do if you were the manager?

2. Listen to the second conversation. What is happening?

What would YOU do if you were the manager?

Track 17 - exercise 16

E-mails

• Thank you for the information you sent / for the sent information.
• children
• dangerous
• hoofdletters in het begin van elke zin + Mrs /Mr
• wash / washing machine
• geen Nederlandse woorden zoals etiket (label) 
• too much chlorine / I saw Tom too /  I'm going to the store 

Ex. 17 Product information

Usage

Gebruik

Storage

Opslag

Cleaning and maintenance

schoonmaken en onderhouden

Safety and health

veiligheid en gezondheid

1

Translation 17

1. 

Ex. 18 - Vocabulary

1.                                                                8. 

2.                                                               9. 

3.                                                               10. 

4. 

5. 

6. 

7.  

Test Unit 4

Learn for the test:

Words and phrases - NL-EN, EN-NL

Exercises: 3, 5, 10, 14, 15, 18

Test Unit 4: 15 January 2026

WORDS PAGE 100

• Assortiment - assortment
• vrijetijdskleding - casual clothes
• verkrijgbaar, beschikbaar - available
• afmetingen(lengte x breedte x diepte) -

      dimensions(length x width x depth)

• getalskorting - quantity discount
• uit voorraad leverbaar - available from stock
• fabrieksgarantie - factory guarantee
• nieuwe catalogus - new catalogue
• prijslijst - price list
• bestelformulier - order form
• speciale aanbieding - special offer
  

• een aankoop doen per post - make a purchase by mail
• vervoerder - carrier
• draagbaar - portable
• gebruiksaanwijzing - instructions for use
• garantie voorwaarden - guarantee conditions
• bestelwagen - van
• vakkenvuller - shelf-filler
• inclusief BTW- including VAT
• exclusief BTW - excluding VAT
• (wijze van)gebruik- usage
• reiniging en onderhoud - cleaning and maintenance
  

• een aankoop doen per post - make a purchase by mail
• vervoerder - carrier
• draagbaar - portable
• gebruiksaanwijzing - instructions for use
• garantie voorwaarden - guarantee conditions
• bestelwagen - van
• vakkenvuller - shelf-filler
• inclusief BTW- including VAT
• exclusief BTW - excluding VAT
• (wijze van)gebruik- usage
• reiniging en onderhoud - cleaning and maintenance
  

• winstgevend - profitable
• houdbaarheid - shelf-life
• bruto winst - gross profit
• schadevergoeding eisen - claim compensation
• onderhoudsinstructies - maintenance instructions
  

FORM YOUR OWN SENTENCES

AVAILABLE

PROFITABLE

QUANTITY DISCOUNT

GROSS PROFIT

MAINTENANCE INSTRUCTIONS

INSTRUCTIONS FOR USE

Prepare a 2 min presentation about a product with a difference

1. Features

2. Advantages compared to another product

3. USP (unique selling points)

E-mails

Je begint met: 

- als je de naam kent-> Dear Mr Lager,

                                           -> Dear Mrs Lager,

- als je de naam niet kent-> Dear Sir,

                                                          Dear Madam

Begin elke zin met het onderwerp, nooit met "And", "So", "But"

I will suggest you to keep the toy...

The CE sign is not a sign of quality...

• Gebruik hoofdletters voor:

                              Dear Mr/Mrs/Sir/Madam,

• namen: Dear Mr Lager,
• begin van elke zin: If you can indicate ....
• I - ik - altijd met hoofdletter
• Begroeting: Kind regards,

Je eindt met de formule:

Kind regards,

Martijn Oosterwijk (volle naam)

Change/confirm an order          an apple, an elephant, an iphone

                                                                a car, a pen, a team

2. How many pieces would you like to order?     ( 50, 100, 200)

3. The price has increased by 20%. 

4. Our Service Department is available 24/7.

6. Would you prefer a bigger size? 

9. Whose plastic bag is this?    (van wie)  /  

                            Who's that girl?? = Who is that girl??

11. When did you buy these shoes?    

       This shoe is broken.

Bezit vorm

D. 

1. My colleague's car

2. the manager's office

3. the prices of these t-shirts

4. Niels' s presentation

5. yesterday's order

's voor personen

's voor tijd

's voor afstanden

"of" voor dingen