Mission 22 Writing skills 9 and 11 Oct 24

Welcome
Orientatietoets - results?

Book of the week 

Mission 23 - vocab + grammar
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Slide 1: Diapositive
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Cette leçon contient 12 diapositives, avec diapositives de texte et 1 vidéo.

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Welcome
Orientatietoets - results?

Book of the week 

Mission 23 - vocab + grammar

Slide 1 - Diapositive

Content
Writing skills 

Writing portfolio

Slide 2 - Diapositive

Writing portfolio
15% of your final grade

5% of your SE-grade

4 parts: letter, poem, short story and essay. 

Slide 3 - Diapositive

Focus
You understand:
  • the requirements of both informal and formal letters/emails
You know:
  • how to complain effectively

Slide 4 - Diapositive

Mission 22
Training session 3
(p. 186)


Slide 5 - Diapositive

Mission 22
Problem-solving in 4 steps:

1. Define the problem (wh -questions)
2. Generate alternatives
3. Assess the alternatives
4. Choose the best solution

Slide 6 - Diapositive

Watch the following clip
Make a list of the tips from the video
'How to complain effectively and get what you want'.

Slide 7 - Diapositive

Slide 8 - Vidéo

Tips 
1. First of all, calm down. Don't complain immediately.
2. Collect dates, times and names of those involved.
3. Think of what you want to achieve from your complaint.
4. Focus on making sure it doesn't happen again and finding a solution.
5. Be careful not to annoy people: be polite, patient and respectful.
6. Don't be rude: be direct, clear and non-aggressive.
7. Set a time limit of fourteen days as a minimum for a reply.












Slide 9 - Diapositive

Outline
Address - without your name

Date 27 September 2023 (NOT 27/09/23)

Address of company you're writing to/person within that company

Dear Madam/Sir,                     or  Dear Mr Smith, 

Slide 10 - Diapositive

Outline
Dear Mr Smith,

Introduction: why are you writing

Body: state your case 

Conclusion: what do you expect?

Yours sincerely, 

Bianca Seinen

Slide 11 - Diapositive

Do
Assignments 3 and 4  on p. 187 

 
In class you will finish writing the letter (16 Oct). Assessment: 23 Oct.

Test MS 14 and 23: 15 October!

Slide 12 - Diapositive