Vocational English

• Engels
• MBO
• Studiejaar 1

<--   Scan the link.

Please answer the short questionnaire. 

(in Dutch - whoo hoo!)

TIME: 2-3 minutes 

Let's test your vocabulary with a game!

Who can get the highest score?

For each question, go stand

 in the 'box' of your choice. 

Right?      NEXT ROUND

 Wrong?           Have a seat

 +/- 7 min

A

B

C

D

 +/- 7 min

CONGRATULATIONS!

Welcoming a new client

Listening exercise 1

Task:

Listen carefully to the
clip and answer listening comprehension questions.

 

Take notes!

You will be asked about the different steps for welcoming a new client.

Taken from:
https://www.youtube.com/watch?v=ShpyOj0O_DI

1. The designer discusses paint, flooring, tile and furnishings.
2. The designer is there to look at the big picture, that is what makes an interior space beautiful.
3. The client talks about the project.
4. The client and the designer exchange information.
5. The assistant then figures out what the client’s style is. 
6. The client and designer establish how the environment should feel.
7. The designer goes to studio and makes a specific plan tailored for the client.
8. The client walks the assistant through all the details.
9. The designer listens to general ideas to get started and gets inspired by the client's desires.
10. The assistant pairs the client with one designer, from a team of talented designers.
11. The client calls the firm.
12. During the initial consultation the client and the designer get to know each other.
13. The designer shows other options that might fit with what the client is thinking.  

Place these steps in the right order:

LISTEN TO THE AUDIO CLIP

Welcoming a new client

11 - 3 - 8 - 5 - 10 - 12 - 4 - 6 - 7 - 9 - 13 - 1 - 2

The client calls the firm

The client talks about the project

The client walks the assistant through all the details

The assistant then figures out what the client’s style is

The assistant pairs the client with one designer, from a team of talented designers

During the initial consulation the client and the designer get to know eachother

The client and the designer exchange information

The client and designer establish how the environment should feel

The designer goes to studio and makes a specific plan tailored for the client

The designer listens to some general ideas to get started and gets inspired by what the client desires

The designer shows other options that might fit with what the client is thinking

The designer discusses paint, flooring, tile, furnishings

The designer is there to look at the big picture, that is what makes an interior space beautiful

11 - 3 - 8 - 5 - 10 - 12 - 4 - 6 - 7 - 9 - 13 - 1 - 2

Answers:

How would you translate:

'initial consultation'

• Do you know other ways/ words to describe this consultation?
• Discuss with a classmate which steps of the consultation you have already done IRL.

client meeting, customer consult(ation), customer conversation etc.

For the next game, you need a piece of paper and a pen.

Let's test your memory with some furniture...

 +/- 10 min

Let's play a game of telephone!

Create two teams and form a line.

 +/- 10 min

EXAMPLES:
- lamp
- plant
- coffee table
- coat rack
- double bed
- lighting
-glass vase
- cupboard
- lounge chair
- long mirror
- accessories

- three ceramic statues
- hardwood chest of drawers
SENTENCES:
- My desk is orange and green.
- I bought a brand new rug.
- Simon says he hates my kitchen.
- Wicker baskets are beautiful.

EXAMPLES:

- lamp

- plant

- coffee table

- coat rack

- double bed

- lighting

-glass vase

- cupboard

- lounge chair

- long mirror

- accessories

- three ceramic statues

- hardwood chest of drawers

SENTENCES:

- My desk is orange and green.

- I bought a brand new rug.

- Simon says he hates my kitchen.

- Wicker baskets are beautiful.

Let's play a game of 'HANG-MAN'

Create

two teams

 +/- 10 min

EXAMPLES:
- table
- toilet
- curtains
- picture frame
- chest of drawers
- refrigerator
- dining table
- accessories
- pendant lamp