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Lesson 3: E-mail to client
18-05-2022
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Slide 1:
Diapositive
Engels
MBO
Studiejaar 1
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18-05-2022
Slide 1 - Diapositive
Today's goal
At the end of this lesson, you'll be able to:
send an email to a client to extract information about a new project.
Slide 2 - Diapositive
Recap
Open & closed questions
Slide 3 - Diapositive
How did you feel about last class, good, right?
A
Closed question
B
Open question
Slide 4 - Quiz
Last class was disappointing...
Very few questions on the manual.
That makes me wonder...
Was something unclear, and if so, what?
Slide 5 - Diapositive
When you're in the field, you have to know...
How to talk to a client (e.g. to get information)
how to start and end a new project
Be professional
Etc.
Slide 6 - Diapositive
What is being professional?
timer
2:00
Slide 7 - Question ouverte
Slide 8 - Diapositive
What are we going to do today?
You are going to write an email to your client, his name is
Mike Tython.
(I suggest you watch your language if you don't want to be put to sleep manually.)
(that means you need
questions
)
Slide 9 - Diapositive
Practice
What
: you are going to write an email to your client (Mike Tython).
Ask him open questions about the manual, so you know
how
to write your manual.
That means you need questions, obviously...
If you don't, you start making those.
Slide 10 - Diapositive
Practice
How:
send an e-mail with your questions to Mr Tython, his email address:
PatLawsonmboRijnland@gmail.com
Work in groups of 2
Help:
your colleague (duo-partner) or teacher (as a last resort)
Time
: 40 minutes
Result
: you'll have made questions and have them answered so you can start writing your manual.
Done
: start writing your manual > make the layout, start with the table of contents, etc.
Slide 11 - Diapositive
Practice
Mike Tython will be responding to your emails while you work on your manuals.
Questions?
Call out: Mike! I need your help.
Important!
Make the subject of the email:
EXI - Jaar - Volledige naam - Studentnummer | Onderwerp
Info in a nutshell:
Open questions about the manual | Mr. Tython PatLawsonmboRijnland@gmail.com
Slide 12 - Diapositive
Today's goal
At the end of this lesson, you'll be able to:
send an email to a client to extract information about a new project.
Slide 13 - Diapositive
“Assuming is the root of all disappointments''
Homework of last week was: to send your chosen subject for the manual.
Either my outlook crashed, or you guys....
Slide 14 - Diapositive
Send your manual subject & send the e-mail (if not done already)
Slide 15 - Diapositive
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