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Letter of complaint 1
Learn vocabulary about "complaints"
Understand a letter of complaint
Write a letter of complaint
Give feedback on a letter of complaint
Receive an assessment of the teacher on your assignments
In this lesson series on mini- writing you will:
1 / 11
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Slide 1:
Diapositive
Writing letter of complaint
MBO
Studiejaar 3
Cette leçon contient
11 diapositives
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quiz interactifs
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diapositives de texte
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2 vidéos
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La durée de la leçon est:
60 min
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Éléments de cette leçon
Learn vocabulary about "complaints"
Understand a letter of complaint
Write a letter of complaint
Give feedback on a letter of complaint
Receive an assessment of the teacher on your assignments
In this lesson series on mini- writing you will:
Slide 1 - Diapositive
timer
1:00
What do you remmeber about formal writing e.g. a letter of complaint?
Slide 2 - Carte mentale
3
Slide 3 - Vidéo
Use your phone and look up:
Gimkit.com/join game
The first game is played for : 5 minutes and the second 10 minutes.
Try to earn as much as you can!!
Slide 4 - Diapositive
00:49
Formal writing contains features like:
timer
0:30
A
simple, serious topics, directly way of speaking
B
conversational and personal tone of voice, complex
C
larger range of emotions, complex, thorough
D
thorough and serious topics,complex,
Slide 5 - Quiz
01:32
What are contractions and abbreviations?
timer
0:30
A
Briefconventies (layout)
B
Samentrekking en afkortingen (I'm & MP)
C
Interpunctie (punten en komma's)
D
Tegenstellingen en verklaringen (uitgebreid)
Slide 6 - Quiz
02:12
The informal writing contains features like:
A
Contractions and abbreviations, personal tone, conversational
B
Full support of arguments, words like you and your, indirectly
C
Conversational, thorough, short sentences, serious topics
D
Personal or emotional tone, complex sentences
Slide 7 - Quiz
Assignment: writing a letter of complaint
Choose your own subject for your letter of complaint:
klacht over garantie
over levertijd
te laat bezorgen van onderdelen voor machine
beschadigd onderdeel van aangeschaft product
Slide 8 - Diapositive
Slide 9 - Vidéo
Sample letter
Introduction
Main body (use paragraphs)
What action you would like the reader to do
Slide 10 - Diapositive
www.exitticket.nl/ticket/jafxwzy8
Slide 11 - Diapositive
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