Unit 1 + 2 Communication Skills

Resolving conflict
 1: Interpersonal Skills 
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Resolving conflict
 1: Interpersonal Skills 

Slide 1 - Diapositive

3 key words

Slide 2 - Question ouverte

Today
  • Inheritance problem with camels
  • Unit 1: vocabulary check
  • Get started

Slide 3 - Diapositive

Upload your story 
Now:
  • read this story again

  • make sure you understand the issue. 

  • brainstorm for an answer of this problem with 1 or 2 friends. 

Slide 4 - Diapositive

Upload your story 

Slide 5 - Diapositive

Step Up Method

Slide 6 - Diapositive

Slide 7 - Diapositive

5 Watch the communication skills video

Take Notes on how to:
1: Make the right impression
2: Giving good instructions
3: Communicating information well
4: Giving and receiving feedback properly

Slide 8 - Diapositive

Slide 9 - Lien

Step 7: 
Contrastive stress

BLACK -  W . . . . .
STRONG -  W . . .
GENERAL - D. . . . .


Slide 10 - Diapositive

Slide 11 - Diapositive

Interpersonal Skills 
Watch the videos
What do you think of their people skills?

Slide 12 - Diapositive

Slide 13 - Vidéo

Slide 14 - Vidéo

2: Handeling difficult situations at work
Conflict happens when people disagree based on their own goals, values, or beliefs. It's not always as simple as an argument. 

Conflict and arguments happen when participants disagree about something. 

Slide 15 - Diapositive

What is helping  to avoid  a conflict?
1. Talk with a lot of passion
2. Listen carefully
3. Be polite and respectful
4. Try to convince the other
5. Repeat information to show that you are listening.
  • no
  • Yes
  • Yes
  • no
  • Yes

Slide 16 - Diapositive

watch the video

Slide 17 - Diapositive

Which word is described ?

Slide 18 - Diapositive

Vocabulary unit 2
Write 1 example sentence for Scalda or your life
timer
2:00

Slide 19 - Diapositive

Vocabulary unit 2
Write 1 example sentence for Scalda or your life
timer
2:00

Slide 20 - Diapositive

Vocabulary unit 2
Write 1 example sentence for Scalda or your life
timer
2:00

Slide 21 - Diapositive

Choose your 3 best sentences and share them here:

Slide 22 - Question ouverte

pronunciation
know - writing

Slide 23 - Diapositive

Slide 24 - Lien

Go ahead 
Open your
Pearson Step Up
Complete the
 10 steps online!

Slide 25 - Diapositive

homework
  • Write about a personal conflict.
  • Use the words: values, beliefs, empathy, conflict
  • use 30-40 words
 

Slide 26 - Diapositive

Upload your story in toddle/padlet
  • go to the formative assignment
  • upload your story 
https://padlet.com/kmangal/mijn-stralende-padlet-r0f49we3vkk989hu

Slide 27 - Diapositive

How did you resolve the conflict of your homework assignment?
brainstorming
cooperating with others
empathizing
exchaniging ideas
other solution
listen carefully
mediating
sharing ideas
speaking before thinking
talking about problems

Slide 28 - Sondage

Identify the top 5 strategies that will help you when you are working in class
or in pairs?

Slide 29 - Diapositive

What advice would you give to the father about dealing with the conflict with his son?
Work cooperatively in your group to find the best solution?

Slide 30 - Diapositive

What advice would you give to the father about dealing with the conflict with his son?
Use your top 5 solutions.

Slide 31 - Question ouverte


One question you still have about today's lesson?

Slide 32 - Question ouverte

Slide 33 - Diapositive

Resolving conflict
Lesson 2

Slide 34 - Diapositive

Slide 35 - Diapositive

Inquiries
  • What is the connection between a fact and a opinion?

  • How does our understanding change when we see things from another point of view.

  •  Why is it important to use empathy to understand conflict?


Slide 36 - Diapositive

Today

  • vocabulary check
  • homework assignment: Three brothers and a wise man
  • ways to solve conflict : brainstorm
  • homework next class : video assignment

Slide 37 - Diapositive

Which word is described ?

Slide 38 - Diapositive

Which word is described ?

Slide 39 - Diapositive

Vocabulary 
  • fact       
  • opinion 
  • conflict
  • empathy
  • point of view
  • to connect
  • to resolve
  • goal
  • belief
  • value
  • argument
  • fair

Slide 40 - Diapositive

Resolving conflict
Conflict happens when two people disagree based on their own goals, values, or beliefs. It's not always as simple as an argument. Rather, conflict is what happens right before the argument; it's what the participants disagree about before they start calling each other names.

Slide 41 - Diapositive

Which word is described ?

Slide 42 - Diapositive

Describe: empathy

Slide 43 - Question ouverte

Describe: fair

Slide 44 - Question ouverte

What advice would you give to the father about dealing with the conflict with his son?

Identify the best solution.

Slide 45 - Diapositive

The best solution

Slide 46 - Question ouverte

Upload your story 
Homework

  • read this story

  • make sure you understand the vocabulary, make a list of 8 words with translation in Dutch/English

  • make sure you understand the meaning

  • be prepared to answer questions in class

Slide 47 - Diapositive

How would you solve the problem?

Slide 48 - Carte mentale

Upload your story 
Identify the way(s) the wise woman resolved the conflict. 

Slide 49 - Diapositive

Slide 50 - Vidéo

Slide 51 - Diapositive

3 key words

Slide 52 - Question ouverte