Unit 1 + 2 Communication Skills

Resolving conflict
 1: Interpersonal Skills 
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Resolving conflict
 1: Interpersonal Skills 

Slide 1 - Diapositive

Today
  • Inheritance problem with camels
  • Unit 1: vocabulary check
  • Get started

Slide 2 - Diapositive

Upload your story 
Now:
  • read this story again

  • make sure you understand the issue. 

  • brainstorm for an answer of this problem with 1 or 2 friends. 

Slide 3 - Diapositive

Upload your story 

Slide 4 - Diapositive

Step Up Method

Slide 5 - Diapositive

Slide 6 - Diapositive

5 Watch the communication skills video

Take Notes on how to:
1: Make the right impression
2: Giving good instructions
3: Communicating information well
4: Giving and receiving feedback properly

Slide 7 - Diapositive

Slide 8 - Lien

Step 7: 
Contrastive stress

BLACK -  W . . . . .
STRONG -  W . . .
GENERAL - D. . . . .


Slide 9 - Diapositive

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Interpersonal Skills 
Watch the videos
What do you think of their people skills?

Slide 11 - Diapositive

Slide 12 - Vidéo

Slide 13 - Vidéo

2: Handeling difficult situations at work
Conflict happens when people disagree based on their own goals, values, or beliefs. It's not always as simple as an argument. 

Conflict and arguments happen when participants disagree about something. 

Slide 14 - Diapositive

What is helping  to avoid  a conflict?
1. Talk with a lot of passion
2. Listen carefully
3. Be polite and respectful
4. Try to convince the other
5. Repeat information to show that you are listening.
  • no
  • Yes
  • Yes
  • no
  • Yes

Slide 15 - Diapositive

watch the video

Slide 16 - Diapositive

Which word is described ?

Slide 17 - Diapositive

Vocabulary unit 2
Write 1 example sentence for Scalda or your life
timer
2:00

Slide 18 - Diapositive

Vocabulary unit 2
Write 1 example sentence for Scalda or your life
timer
2:00

Slide 19 - Diapositive

Vocabulary unit 2
Write 1 example sentence for Scalda or your life
timer
2:00

Slide 20 - Diapositive

Choose your 3 best sentences and share them here:

Slide 21 - Question ouverte

pronunciation
know - writing

Slide 22 - Diapositive

Slide 23 - Lien

Go ahead 
Open your
Pearson Step Up
Complete the
 10 steps online!

Slide 24 - Diapositive

homework
  • Write about a personal conflict.
  • Use the words: values, beliefs, empathy, conflict
  • use 30-40 words
 

Slide 25 - Diapositive

Upload your story in toddle/padlet
  • go to the formative assignment
  • upload your story 
https://padlet.com/kmangal/mijn-stralende-padlet-r0f49we3vkk989hu

Slide 26 - Diapositive

How did you resolve the conflict of your homework assignment?
brainstorming
cooperating with others
empathizing
exchaniging ideas
other solution
listen carefully
mediating
sharing ideas
speaking before thinking
talking about problems

Slide 27 - Sondage

Identify the top 5 strategies that will help you when you are working in class
or in pairs?

Slide 28 - Diapositive

What advice would you give to the father about dealing with the conflict with his son?
Work cooperatively in your group to find the best solution?

Slide 29 - Diapositive

What advice would you give to the father about dealing with the conflict with his son?
Use your top 5 solutions.

Slide 30 - Question ouverte


One question you still have about today's lesson?

Slide 31 - Question ouverte

Slide 32 - Diapositive

Resolving conflict
Lesson 2

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Inquiries
  • What is the connection between a fact and a opinion?

  • How does our understanding change when we see things from another point of view.

  •  Why is it important to use empathy to understand conflict?


Slide 35 - Diapositive

Today

  • vocabulary check
  • homework assignment: Three brothers and a wise man
  • ways to solve conflict : brainstorm
  • homework next class : video assignment

Slide 36 - Diapositive

Which word is described ?

Slide 37 - Diapositive

Which word is described ?

Slide 38 - Diapositive

Vocabulary 
  • fact       
  • opinion 
  • conflict
  • empathy
  • point of view
  • to connect
  • to resolve
  • goal
  • belief
  • value
  • argument
  • fair

Slide 39 - Diapositive

Resolving conflict
Conflict happens when two people disagree based on their own goals, values, or beliefs. It's not always as simple as an argument. Rather, conflict is what happens right before the argument; it's what the participants disagree about before they start calling each other names.

Slide 40 - Diapositive

Which word is described ?

Slide 41 - Diapositive

Describe: empathy

Slide 42 - Question ouverte

Describe: fair

Slide 43 - Question ouverte

What advice would you give to the father about dealing with the conflict with his son?

Identify the best solution.

Slide 44 - Diapositive

The best solution

Slide 45 - Question ouverte

Upload your story 
Homework

  • read this story

  • make sure you understand the vocabulary, make a list of 8 words with translation in Dutch/English

  • make sure you understand the meaning

  • be prepared to answer questions in class

Slide 46 - Diapositive

How would you solve the problem?

Slide 47 - Carte mentale

Upload your story 
Identify the way(s) the wise woman resolved the conflict. 

Slide 48 - Diapositive

Slide 49 - Vidéo

Slide 50 - Diapositive