Lesson 4 - Efficient passenger flow (P7,8,9) and introduction roles and responbilities (P2,P5)

• Luchtvaartdienstverlening
• MBO
• Studiejaar 3

Unit 5 -Lesson : P7-9 and P2, P5

• P7, P8 and P9: Efficient passenger flow
• P2 and P5: Roles and responbilities organizations in the passengers handling process

Program 3-10-2023

• Looking back: guest presentation Mr. Singh - Flow management at Schiphol
   
  
• P7, P8 and P9: which questions have not yet been answered?
  
  
• Introduction P2 and P5

What did you learn
from the presentation?

Give at least 1 tip and 1 top about the presentation Mr. Singh

Which 3 questions did your group (want to) ask? (include which P you represented)

teams.microsoft.com

Task 2 (P2, P5)  - Roles and responbilities

Task: Analyse the roles and responbilities of different organisations involved in the passenger handling process for departing and arriving passengers

Check the task description in Its Learning for the required unit content (picture on this slide)

Which organisations at airport?
Embarking/departing passenger

Which organisations at airport?
Disembarking/arriving passenger

Airport operator AAS

Check the task description in Its Learning for the required unit content (click on text picture on this slide)

KLM

Check the task description in Its Learning for the required unit content (click on text picture on this slide)

Regulatory and control organisations

Check the task description in Its Learning for the required unit content (click on text picture on this slide)

Other service providers

Check the task description in Its Learning for the required unit content (click on text picture on this slide)

Program next week 

• Continue completing task 2 (P2 and P5);
  
  
• Preparation for guest preparation: Disruption management KLM at
   Schiphol - Duty Passenger Manager KLM (Mr. Kunst);
  
  
• Guest presentation is linked to task 3 (P3 and P6)