Hair & Skin Testing

Welcome

- Learner Agreement & Health & Safety form 

- Introduction to Client Consultation 

- Introduction to Wella 

- Google Classroom 

- Learner review book

Client Consultation

What is the purpose 

Candidate name is YOUR NAME

The clients number is:

The first 3 letters of their SURNAME

The first letter of their FIRST name

The day from their date of birth.

For example, the client code for Blossom Wilson born 25/06/93 would be: WilB25

The date you carried out the service

This is what service you are carrying out.

For example: Shampoo and blowdry

In this area you need to record what units you are being assessed for.

Remember, you do not have to as assessed for everything you are doing in that service. 

For example, you may be doing a shampoo and blowdry but you can just request to be assessed for the shampooing part of the service.

The time you begin the service. You need to record the time for EACH service you are carrying out. For example, if you were carrying out a shampoo and blowdry you must remember to record the time you start your shampoo and the time you start your blowdry

You also need to make sure you let the assessor know you are starting so they can record the start time too.

The time you finish the service. You need to record the time for EACH service you are carrying out. For example, if you were carrying out a shampoo and blowdry  you must remember to record the time you finish your shampoo and the time you finish your blowdry.

You also need to make sure you let the assessor know you have finished so they can record the start time too.

How to identify hair types

Normal hair: Good elasticity and porosity test results, hair will appear shiny and cuticles smooth.

Damaged hair: Questioning the client, poor elasticity and porosity test results, visual damage to the hair, breakage, hair may be dull and lacklustre, hair may tangle easily.

Dry hair: Hair which is dull and lacklustre in appearance, raised cuticles causing the hair to feel rough when carrying out a porosity test.

Product build up

Product build up: Hair may look oily and feel crunchy with visible excess product on the hair, hair may look dull and lacklustre due to the hair being coated in product, a white residue may be able to be scraped off the hair.

Oily hair: Questioning, hair will appear wet looking and may clump together, hair will be dull and lacklustre

How to identify scalp conditions:

Normal: Scalp will be a pinky/white shade with no dry or oily areas

Oily: Questioning, the scalp area will look shiny and could look damp, excessively oily scalps can smell.

Dry: Scalp appears very white and there may be flakes of white skin

 close to the scalp area.

Product build up: Visible build up of product on the scalp which can be scraped off, depending on the product used the scalp could appear dry and flaky or oily.

Dandruff: Yellow patches on the scalp and the scalp can smell (fungal dandruff), white and flaky scalp (stress related dandruff)

You need to record what hair type they naturally have, not how it looks when you are carrying out your consultation. Always question your client to find out if they have straightened or curled  their hair.

You carry out an elasticity test before ALL services. 

How to carry out an elasticity test:

1) Take a small section of hair (10-15 strands) 

2) Use a water spray to wet the section

3) hold the section between thumb and finger and gently pull the hair

Results:

Hair stretches and returns- Hair is in good condition

Hair stretches and doesnt return- There is some damage to the hair

Hair breaks- Hair is VERY damaged and you must take care when handling

You carry out a porosity test to see how porous the hair is. the more porous the hair, the more moisture it will hold and product will soak into it.

How to carry out a porosity test:

1) take a few strands of hair (2-3)

2) run your fingers along the hair from root to tip and the tip to root to feel for bumps and ridges in the hair.

Results:

Hair is smooth throughout- Hair is not porous

Bumps and ridges in areas- Some areas are porous

Bumps and ridges throughout the hair- hair is porous throughout

If a client hair is not coloured, lightened (bleached) or permed it is classed as Virgin hair

A contra indication is something which may restrict or prevent your service being carried out. It is important you find out and record the answers to these questions on your consultation sheet and make any neccessary changes.

You need to be able to identify what face shape your client has as this will help you to choose the best style for them. If you are not sure what face shape your client has speak to your tutor or look at the face shape handout in the salon.

Use these heads to record where you have identified any hair growth patterns

If you have identified any hair growth patterns you need to record it here. If you are not sure if a client has a hair growth pattern or not, speak to your tutor or look at the hair growth pattern hand out in the salon. 

Deep conditioner which is applied at a section and put under heat

Everyday conditioner applied at the basin and then rinsed

Remember to record what shampoo and conditioner you use in this area

Effleurage: Stroking movement used to apply shampoo and conditioner

Rotary: Fast circular movement used when shampooing

Friction: Vigurous rubbing motion, only used on people with dry scalps

Petrissage: Slow kneading motion, used when conditioning

In these 2 sections you need to record the tools and equipment you use as long as any heat styling equipment you use.

This section only needs to be completed if you are carrying out a blow dry service.

This section only needs to be completed if you are carrying out a setting or hair up service

This section only needs to be completed if you are carrying out a setting or hair up service

In this section you need to record the styling and finishing products you use but you also need to record the reason why you have chosen the products. For example: I used root boost to help create volume through the hair and hairspray to hold the style in place.

Remember to record the colour you use in this box

Remember to get your client to complete this section of the consultation sheet and sign. The signature is needed to show it was carried out on a client

In this section you need to record what aftercare you have provided and give the reasons why. You also need to reflect on the service you have given and record what you think you 

Free hand: When the colour is applyed to the hair without sectioning. This could be by combing.

Full head: Where all the hair is covered

Panel: When an area of hair is covered

Remember to get your client to complete this section of the consultation sheet and sign. The signature is needed to show it was carried out on a client

In this section you need to record what aftercare you have provided and give the reasons why. 

In this section you need to reflect on the service you have given and record what you think you went well (WWW) and what you could improve on for next time (EBI)

Hair & Skin Testing

When carrying out hair and skin testing what instructions do you need to follow?

How long before a colour service should a skin test be applied?

1. 12 hours or as per your salon policy.
2. 24 hours or as per manufactures instructions.
3. 48 hours or as per manufactures instructions.
4. 24 hours as per your salon policy.

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Class Code - mhq2ndo