How frequently are these "small requests" and what's your current process for handling them when they arrive? This pattern of increased sick leave and declining performance is concerning, as it often indicates burnout in progress. Let me help you break down a strategic response:
For assessing scope changes:
- Create a simple change log tracking each request, estimated hours, and actual impact
- Implement a "pause and assess" protocol where any new request gets a 24-hour evaluation period
- Document the cumulative effect on your critical path and resource allocation
For setting boundaries:
- Establish a formal change control process - even small changes need to go through it
- Develop clear criteria for what constitutes a "minor" versus "major" change
- Create a weekly capacity dashboard to visualise your team's workload
For maintaining stakeholder relationships:
- Schedule regular stakeholder review meetings to discuss project health
- Present data-driven insights about the impact of changes
- Collaborate on prioritization rather than simply accepting or rejecting requests
Would you like me to elaborate on any of these areas? Also, it would be helpful to understand if your stakeholder is aware of the impact these changes are having on the team.