Reading correspondence A2 / B1

• Engels
• MBO
• Studiejaar 2,3

A2 / B1 Reading correspondence

Welcome dear students

For today:

- Dilemma on Wednesday

A2

 What is correspondence

Types of correspondence

B1

 Examples of Formal correspondence

Examples of Informal correspondence

Summary

Dilemma on Wednesday

What would you do? 

Why did you choose this?

Dilemma on Tuesday

1. Your mouth is always open
2. You have to talk all day long non stop

1. Toilet paper is hanging out of your pants every time
2. Someone else has to brush your teeth

What is correspondence?

Correspondence = correspondentie ook wel brief / mailwisseling.

Types of correspondence

Formal correspondence  (zakelijke brief)=>  letter of application, offer, letter of enquiry, complaint letter.

Informal correspondence (persoonlijke brief) =>postcards, thank you, apologies, invitations.

What type of correspondence is this?

1. Formal
2. Informal

What type of correspondence is this?

1. Formal
2. Informal

What type of correspondence is this?

1. Formal
2. Informal

What kind of correspondence is this?

1. Formal correspondence between two institutions
2. Informal correspondence between two colleagues
3. Informal correspondence between two good friends.
4. Formal correspondence between a company and a person

Why was this email sent?

1. To accept a new customer
2. To confirm a payment
3. To request a payment
4. To request an account

What should Ms Menson do if she has questions about her account?

1. Call customer care by phone.
2. Make her payments in time
3. Send her question in an email
4. Visit Manny at his office

This email is?

1. Formal
2. Informal

Timothy wrote this mail to....

1. Invite friends
2. Thank friends

Timothy wants his friends to...

1. bring music
2. bring refreshments

RSVP means

1. to request a reply
2. to request to com

birthday

exams soon

to Tom

to Susan

computer game

Tom wrote an email

Susan gave a birthday present

It was Tom's

Tom likes the

Susan has

B1 reading correspondence

Examples

Formal: 

- Letter of complaint

- A request for information

- Cancellation

- Confirmation

- Offer

- Order

What's the goal of these examples of correspondence?

This type of correspondence aims to show a person, company, or institution that the writer is unhappy about something

This type of corrrespondence has the goal to to ask for information

This type of correspondence has the goal to cancel an appointment or reservation.

This type of correspondence has the goal to confirm an appointment or reservation.

With hthis type of correspondence, companies or business people advertise services or products.

With this type of correspondence, a customer can buy something from a company or a business person.

Letter of complaint

Request for information

Cancellation

Confirmation

Offer

Order

What is the goal of this correspondence?

1. The goal is to cancel something
2. The goal is to complain about something
3. The goal is to order something

What kind of letter is this?

1. A reminder
2. An apology
3. An offer
4. A letter dealing with the complaint

When does Mr. Rumfold have to pay?

1. He has 30 days to pay
2. He has to pay immediately
3. He has to pay as soon as possible

Examples

Informal:

- Invitation

- Making contact

- Keeping in touch

- Wishes

What does the writer want?

1. The writer wants Amy to take her to the dentist.
2. The writer wants Amy to take mother to the dentist.
3. The writer wants to meet Amy at the dentist.

Why can't the writer take her mother to her appointment?

1. She has a meeting.
2. She has fallen ill.
3. She has to go to the dentist.

True or False?
Wilma is not very impressed by Beijing.

1. True
2. False

True or False?
Wilma wants to keep in touch.

1. True
2. False

True or False?
Wilma is feeling at home.

1. True
2. False

Summary

Informal correspondence:

Invitation, keeping in touch, making contact, wishes

Formal correspondence:

Letter of complaint, request for information, cancellation, confirmation, offer, order.