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Client Care & Consultation 1
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Slide 1:
Tekstslide
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interactieve quizzen
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tekstslides
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2 videos
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Slide 1 - Tekstslide
LESSON BONUS
If you see a word with this box around it
This is one of todays
TECHNICAL WORDS.
Try to remember these for a bonus round at the end :)
Slide 2 - Tekstslide
What is BODY LANGUAGE ?
Slide 3 - Open vraag
Body Language is NON VERBAL COMMUNICATION.
It's what your body movements and facial expressions can tell others about what you are feeling or thinking.
Slide 4 - Tekstslide
Positive Body Language
Negative Body Language
Slide 5 - Woordweb
Other types of Consultation that are NON VERBAL ?
Written - Information such as Record Card
Visual Aids - Pictures or Photos or swatches
Slide 6 - Tekstslide
what is an ADVANTAGE of Verbal Communication?
Slide 7 - Woordweb
what is a DISADVANTAGE of Verbal Communication?
Slide 8 - Woordweb
What does Professionalism mean as a Makeup Artist?
Slide 9 - Open vraag
Slide 10 - Video
One thing that you can take away from the video?
Slide 11 - Open vraag
Slide 12 - Video
How should you deal with a Customer Complaint?
Slide 13 - Open vraag
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