Mastering Commercial Management at Itau Bank

Mastering Commercial Management at Itau Bank

Learning Objective

Understand the key aspects of commercial management at Itau Bank and its significance in the banking sector.

What do you already know about commercial management in banking?

Introduction to Itau Bank

Itau Bank is one of the largest financial institutions in Brazil, offering a wide range of banking and financial services.

Role of Commercial Management

Commercial management at Itau Bank involves strategic planning, customer acquisition, and revenue generation through various financial products and services.

Customer Relationship Management

Building and maintaining strong customer relationships is crucial for commercial success at Itau Bank.

Product Development and Innovation

Itau Bank focuses on continuous product innovation to meet the evolving needs of its customers and stay competitive in the market.

Market Analysis and Competition

Conducting market analysis and staying updated on competitors' strategies are essential for informed decision-making in commercial management at Itau Bank.

Risk Management

Identifying and managing financial risks is a critical aspect of commercial management to ensure the bank's stability and growth.

Ethical Considerations

Ethical conduct and compliance with regulations are fundamental in commercial management at Itau Bank to maintain trust and uphold the bank's reputation.

Write down 3 things you learned in this lesson.

Have students enter three things they learned in this lesson. With this they can indicate their own learning efficiency of this lesson.

Write down 2 things you want to know more about.

Here, students enter two things they would like to know more about. This not only increases involvement, but also gives them more ownership.

Ask 1 question about something you haven't quite understood yet.

The students indicate here (in question form) with which part of the material they still have difficulty. For the teacher, this not only provides insight into the extent to which the students understand/master the material, but also a good starting point for the next lesson.