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H5 P1 W5 letter of complaint
Basic rules
We do our work when we should
We are silent during explanations and raise our hands for questions
Our phone is in our "zakkie" on the corner of our table
We don't eat, drink, or chew gum in class
1 / 24
volgende
Slide 1:
Tekstslide
Engels
Middelbare school
havo
Leerjaar 5
In deze les zitten
24 slides
, met
interactieve quizzen
en
tekstslides
.
Start les
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Deel
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Onderdelen in deze les
Basic rules
We do our work when we should
We are silent during explanations and raise our hands for questions
Our phone is in our "zakkie" on the corner of our table
We don't eat, drink, or chew gum in class
Slide 1 - Tekstslide
How do you feel today?
😒
🙁
😐
🙂
😃
Slide 2 - Poll
learning goals
I can write a short letter of complaint.
Slide 3 - Tekstslide
recap formal language
Slide 4 - Tekstslide
to get
Slide 5 - Open vraag
to get in touch
Slide 6 - Open vraag
to sue
Slide 7 - Open vraag
the passive
Slide 8 - Tekstslide
Passives
Slide 9 - Tekstslide
What makes a sentence passive?
The combination of
'
to be'
+
past participle (volt. dlw
)
makes a sentence passive
The woman
is
bitten
(by the dog).
The wound
was
stitched
(by the doctor).
Slide 10 - Tekstslide
The Government is planning a new road near my house.
A
passive
B
active
Slide 11 - Quizvraag
This room has been painted blue.
A
passive
B
active
Slide 12 - Quizvraag
Cricket is played in Australia.
A
passive
B
active
Slide 13 - Quizvraag
The friends have been looking forward to meeting her.
A
passive
B
active
Slide 14 - Quizvraag
Make a passive:
Lots of books ...(read, not) by those children yet.
A
aren't read
B
isn't read
C
weren't read
D
haven't been read
Slide 15 - Quizvraag
Make a passive:
Lots of books ... (buy) by my father every year.
A
are bought
B
is bought
C
were bought
D
have been bought
Slide 16 - Quizvraag
Thanos ___________ ___________ by the mightiest
heroes of Earth.
is
are
was
being
be
defeated
defeat
been
Slide 17 - Sleepvraag
Write a letter of complaint
Slide 18 - Tekstslide
Situation
You have ordered a pair of jeans, which was delivered both late and in the wrong size.
You have tried to call the company, but nobody picked up.
Write a letter of complaint to this company.
Slide 19 - Tekstslide
1. Focus on the most important facts. Don’t give unnecessary/personal background information.
2. Make sure you include:
• the reason for writing (e.g. I am writing to ...)
• what went wrong
• what you would like to happen now.
3. Use passives to be less direct and more formal, e.g. I was served slowly, NOT You served me slowly.
Slide 20 - Tekstslide
Work
You have ordered a pair of jeans, which was delivered both late and in the wrong size.
You have tried to call the company, but nobody picked up.
Write a letter of complaint to this company.
timer
15:00
Slide 21 - Tekstslide
Name three things you have learnt about Letter of Complaint.
timer
1:00
Slide 22 - Open vraag
Name two things you are still curious about.
timer
1:00
Slide 23 - Open vraag
Ask one question about Letter of Complaint.
timer
1:00
Slide 24 - Open vraag
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