• Write about irrelevant issues. The reader will soon hit ‘delete’ if the email doesn’t get to the point.
• Give personal information that you don’t want anyone else to know. (The email could end up in the wrong hands)
• Use capital letters to write whole words as in emails, this is considered shouting.
• Use different fonts in the email (the recipient’s computer may not be compatible)
• Use exclamation marks.
• Use abbreviations like coz and uni, as the recipient may not understand
them.
• Use acronyms like BTW for the same reason.
• Use smileys. They may be misunderstood and come across as unprofessional