Dealing with complaints Quiz
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Lesduur is: 30 minOnderdelen in deze les
Slide 1 - Tekstslide
Slide 2 - Video
What's another way of saying 'too'?
Slide 3 - Open vraag
How much is the woman paying for the room per night?
Slide 4 - Open vraag
According to the woman, the bath is not big enough to drown a ...?
Slide 5 - Open vraag
What kind of possible view did the manager NOT mention here
A
Hanging Gardens of Babylon
B
Sidney Opera House
C
Tower of London
D
Herds of Wildebeasts
Slide 6 - Quizvraag
What does the manager suggest to be able to have a better view?
Slide 7 - Open vraag
The woman decides to stay under a certain condition. Which one?
A
A free breakfast
B
A reduction
C
A different room
D
A refund
Slide 8 - Quizvraag
There are 2 more complaints that the woman mentions here. Which ones?
Slide 9 - Open vraag
The manager asks; "Do you, by any chance, have a ...?
Slide 10 - Open vraag
Mended is a synonym for the word.. (meerdere antwoorden)
A
Fixed
B
Changed
C
Checked
D
Repaired
Slide 11 - Quizvraag
The hearing aid wasn't working because the woman...
Slide 12 - Open vraag
Lunch will be served at what time?
A
11.30
B
12.30
C
13.30
D
14.30
