TEFL7 test
1 / 17
Lesduur is: 20 minOnderdelen in deze les
Slide 1 - Tekstslide
Hoe los jij een klacht op?
Slide 2 - Woordweb
Slide 3 - Tekstslide
Slide 4 - Tekstslide
Slide 5 - Video
What does the guest order?
Slide 6 - Open vraag
What is the complaint this guest has?
Slide 7 - Open vraag
How is the complaint handled by the employee?
Slide 8 - Open vraag
Are there any compromises?
Slide 9 - Open vraag
What does the customer buy?
Slide 10 - Open vraag
Why does the customer make this purchase?
Slide 11 - Open vraag
Why does the customer not get the protection plan?
Slide 12 - Open vraag
What happens to the purchase after its bought?
Slide 13 - Open vraag
What happened to receipt of the purchase?
Slide 14 - Open vraag
How is the complaint handled by the employee?
Slide 15 - Open vraag
Wat vond je van deze opdracht?
😒🙁😐🙂😃
