RDM - I1S - Safety & Security
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Onderdelen in deze les
Slide 1 - Tekstslide
What do you think is the content of this work proces 4: Monitors Safety
timer
1:00
Slide 2 - Open vraag
Slide 3 - Tekstslide
Read HA 5:
Describe in key words what you need to do?
Describe in key words what you need to do?
timer
3:00
Slide 4 - Open vraag
Read EXAM assignment 2 on page 9:
Describe in key words what you need to do
Describe in key words what you need to do
timer
3:00
Slide 5 - Open vraag
Which subjects / assignments are almost the same in HA 5 and Exam Ass 2
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1:30
Slide 6 - Open vraag
Slide 7 - Tekstslide
Slide 8 - Tekstslide
Slide 9 - Tekstslide
Slide 10 - Tekstslide
Slide 11 - Tekstslide
Check question Soc Resp Book:
1) Is chaper 3 about rule enforcement?
2) Is chapter 4 about behaviour at rule enforcement?
3) Is chapter 5 about Conversation Models and 5.4 about Public Rule breaking
1) Is chaper 3 about rule enforcement?
2) Is chapter 4 about behaviour at rule enforcement?
3) Is chapter 5 about Conversation Models and 5.4 about Public Rule breaking
timer
3:00
Slide 12 - Open vraag
Slide 13 - Tekstslide
Slide 14 - Tekstslide
Slide 15 - Tekstslide
timer
1:00
House rules in the hotel
Can you think of some?
Can you think of some?
Slide 16 - Woordweb
What is YOUR action if a guest is breaking a house rule? What do you tell the guest / which steps do you take
timer
3:00
Slide 17 - Open vraag
Slide 18 - Tekstslide
Slide 19 - Tekstslide
Are you familiar with the term
A1 behaviour?
A1 behaviour?
A
YES
B
NO
Slide 20 - Quizvraag
Are you familiar with B2 Behaviour?
A
YES
B
NO
Slide 21 - Quizvraag
Slide 22 - Tekstslide
For the HA 5 and exam ass 2: do you understand how you can make a connecting to the theory if you are going to address a guest who is breaking a house rule?
A
YES
B
NO
Slide 23 - Quizvraag
Slide 24 - Tekstslide
As a FO employee: what is important to know concerning Fire Safety
timer
1:30
Slide 25 - Open vraag
Slide 26 - Tekstslide
Slide 27 - Tekstslide
Slide 28 - Tekstslide
Robbery: Check in chapter 11.9 of your HM & FO book (yellow one) what RAHW means
timer
1:30
Slide 29 - Open vraag
Slide 30 - Tekstslide
Which measures can a hotel take to prevent robbery?
timer
1:00
Slide 31 - Open vraag
Slide 32 - Tekstslide
Slide 33 - Tekstslide
Who experienced a first aid situation in your job?
timer
0:30
Slide 34 - Open vraag
Slide 35 - Tekstslide
Who is responsible in the hotel in case of a calamity?
A
Front Office Manager
B
Emergency Response co-ordinator
C
General Manager
D
Security
