Learning Aim B - Lesson 1

• Horeca
• MBO
• Studiejaar 2

Unit 7 - Supervise Food Service Operations

What did you learn in Learning Aim A?

Learning aim A

• Types of food service operations
• Organisational practices and procedures;
  - Meals service styles
  - Service methods
  - Staff organisation
  - Events
  - Customer needs 

Learning Aim B

All organisations work differently!

"A repeatable pattern in an organisation, which describes how something goes, is called a workflow" 

Working in batches vs Continuous flow

Activity

How is everything organised at your work placement company?

Make a workflow of

two guests that have dinner

From A to Z

30 min. - class discussion

Liaison

Next week

Time to visit two contrasting food service operations

Observe and ask questions about how everything is organised and how they communicate/ share information (liaison) 

with each other.