Building Effective Working Relationships in the Events Industry

• Event Management
• Further Education (Key Stage 5)

Building Effective Working Relationships in the Events Industry

Learning Objective

At the end of the lesson, you will be able to understand the importance of effective communication, respect for roles and responsibilities, managing expectations, meeting commitments, consultation, and conflict resolution in maintaining effective working relationships within the events industry.

What do you already know about maintaining effective working relationships in the events industry?

Slide 1: Importance of Effective Communication

Explain why effective communication is important between and within both internal and external staff and stakeholders.

Slide 2: Importance of Respecting Roles and Responsibilities

Explain why it is crucial to respect the roles and responsibilities of internal and external staff and stakeholders.

Slide 3: Importance of Understanding and Managing Expectations

Explain why it is important to understand and manage the expectations of internal and external staff and stakeholders.

Slide 4: Importance of Meeting Commitments

Explain the importance of meeting your own commitments to internal and external stakeholders.

Slide 5: Importance of Consultation

Explain the importance of consultation with internal and external staff and stakeholders prior to making decisions.

Slide 6: Evaluating Conflicts of Interest

Evaluate conflicts of interest situations that may occur between and within internal and external staff and stakeholders and how these can be resolved.

Slide 7: Interactive Activity

Divide students into small groups and provide them with scenarios involving conflicts of interest. In their groups, they should discuss how they would resolve the conflicts and present their solutions to the class.

Slide 8: Key Takeaways

Summarize the main points discussed in the lesson, emphasizing the importance of effective communication, respect, managing expectations, meeting commitments, consultation, and conflict resolution.

Slide 9: Reflection

Ask students to reflect on their own experiences in maintaining working relationships within the events industry. What challenges have they faced? How can they apply the knowledge gained in this lesson to overcome those challenges?

Slide 10: Q&A Session

Allow students to ask any questions they may have regarding the content covered in the lesson. Address their queries and provide further clarification if needed.

Slide 11: Case Study

Present a real-life case study related to maintaining effective working relationships in the events industry. Students should analyze the case and discuss how they would handle the given situation.

Slide 12: Interactive Activity

In pairs, students should role-play a challenging communication scenario that can occur within the events industry. They should focus on using effective communication strategies to resolve the situation.

Slide 15: Video Resource

Show a video that highlights the importance of effective communication and maintaining relationships within the events industry. After watching the video, students should discuss key takeaways and how they can apply the lessons learned.

https://aleitacademy.co.za/the-power-of-effective-communication/

https://silverbackuk.com/why-effective-communication-is-key-to-event-success/

Slide 16: Quiz

Conduct a short quiz to assess students' understanding of the importance of effective working relationships in the events industry. The quiz should cover the key concepts discussed in the lesson.

Slide 17: Real-Life Examples

Present real-life examples of successful events where effective working relationships played a crucial role. Discuss the key factors that contributed to the success and how they can be applied in future events.

Slide 18: Team Building Activity

Organize a team-building activity where students work together to plan and execute a small event. This activity will allow them to apply their knowledge of maintaining effective working relationships in a practical setting.

Slide 19: Final Thoughts

Ask students to share their final thoughts on the importance of maintaining effective working relationships in the events industry. Encourage them to reflect on how they can actively apply these principles in their future careers.

Slide 20: Conclusion

Summarize the key takeaways from the lesson and express the importance of continuously developing and maintaining effective working relationships within the events industry.

Write down 3 things you learned in this lesson.

Have students enter three things they learned in this lesson. With this they can indicate their own learning efficiency of this lesson.

Write down 2 things you want to know more about.

Here, students enter two things they would like to know more about. This not only increases involvement, but also gives them more ownership.

Ask 1 question about something you haven't quite understood yet.

The students indicate here (in question form) with which part of the material they still have difficulty. For the teacher, this not only provides insight into the extent to which the students understand/master the material, but also a good starting point for the next lesson.