2. Lesson 2 - Facilities and services (P1 and P4)

• Luchtvaartdienstverlening
• MBO
• Studiejaar 3

Handling air passengers at Schiphol

LESSON 2

Unit 5

Program  

• Continue completing assignment 1, task 1.1 (P1) and task
    1.2 (P4) 
  
  
• Introduction P2 and P5

Facilities and services for departing and arriving passengers at Schiphol airport

P1, P4

Task 1.1 (P1) - Departing passengers

Setting: Schiphol Amsterdam Airport

Role: Passenger Ground Service Agent (PGSA)

 

Task: Make an infographic for departing passengers about essential, optional and special passenger-handling facilities and services at Schiphol Airport.

Check the task description in Its Learning for the required points (picture on this slide)

Task 1.2 (P4) - Arriving passengers

Setting: Schiphol Amsterdam Airport

Role: Passenger Ground Service Agent (PGSA)

 

Task: Make an infographic for arriving passengers about essential, optional and special passenger-handling facilities and services at Schiphol Airport.

Check the task description in Its Learning for the required points (picture on this slide)

www.schiphol.nl

Unit 5 - content

1. Departing and arriving passengers
   
   
   
   
2. Efficient passenger flow
   
   
   

• Facilities and services  (P1, P4) 
• Organisations (P2, P5) 
• Coordination (P3, P6) 

• Passenger Journey (P7)
• Congestions (P8)
• Measures to overcome congestions (P9)

Task 2 (P2, P5)  - Roles and responbilities

Task: Analyse the roles and responbilities of different organisations involved in the passenger handling process for departing and arriving passengers

Task 2 (P2, P5)  - Roles and responbilities

Task: Analyse the roles and responbilities of different organisations involved in the passenger handling process for departing and arriving passengers

Task 2 (P2, P5)  - Roles and responbilities

Task: Analyse the roles and responbilities of different organisations involved in the passenger handling process for departing and arriving passengers

Check the task description in Its Learning for the required unit content (picture on this slide)

Program next week: 29 may

• Continue completing P2 and P5