Only after you have your listener emotionally hooked and he is verbally “yessing” you (see above) do you make the actual pitch. The pitch should begin with a strong, simple statement of what you propose to have done. Make the statement and then provide plenty of specific, logical proof to back it up. Use data, authoritative sources, anecdotes — whatever it takes — to make an irrefutable rational case. Then, restate your proposition simply and strongly. Effective selling is a combination of pulling the heartstrings and putting forward irrefutable logic. The buying decision is made in the heart, and the heart doesn’t respond to logic — it responds to imagination.