L3 Week 3 - H& S recap- Consultation support.

• Hairdressing
• Further Education (Key Stage 5)

Consultation Support 

In this unit we will cover: 

• Consultation support for colleagues- Types of support  
• Revisit Hair and Skin Tests, Contra- Indications, Factors, Hair and Skin Disorders 
• Analysis problems 
• Recommendations/ Other specialist

Session Outcomes 

In todays session we will cover:

Recap- Staff support for Health  and safety

Infection and Hygiene control

Types of insurance 

Introduction to unit 303- Consultation Support 

Contra- Indications/ Factors 

Dealing with analysis problems 

Hair Characteristics/ Classifications 

Expectations- Classroom Rules

• No entering the classroom without a tutor 
• No food or drinks  when entering the classroom- Only water in a clear bottle
• Log onto a Chromebook
• Complete 'Do Now' task
•  Participate fully in your session
• No Hands up- Questions- No opt out 
• No use of mobile phones- unless instructed to by tutor
• Learning Review booklets/ Knowledge organisers- \set individual target/focus for the session 
• Remember to put Chromebooks at the end of session and remember to log out and put back on charge. 

Do now Task....

Recap the types of Insurance that needs to in place for a business

Employers Liability Insurance 

Employers are responsible for health and safety of their staff by law

The employer’s liability insurance is compulsory and covers contracted staff and apprentices

The contract can be written or verbal

Public Liability Insurance 

This insurance covers claims made by members of the public, but not employees

This insurance is compulsory when dealing with the public, and is especially relevant in a salon environment

If a client injures themselves on the premises or is injured by a member of staff during the a service then they can make a claim through the salons public liability insurance

Employers Liability Insurance 

Who it covers….

The insurance covers existing employees who suffer an injury or illness associated with their work, such as an allergic reaction or has a trip or fall

It also covers employees who have left the salon and become ill at a later date if they believe this was caused by their work in the salon

Employers Liability Insurance 

A employer must have employer’s liability insurance if:

They deduct National Insurance and Income Tax from the money they pay you

They have the right to control where and when you work

They supply work materials and equipment

They have the right to any profit you make- this could include commission

You are treated the same way as other employees- e.g. doing the same work under the same conditions as someone else

Product and Treatment Liability Insurance 

This insurance protects the employer against claims for injury or damaged caused by the treatments carried out in the salon and that are sold

If you do not skin test a client prior to colouring and they suffer an allergic reaction resulting in the claim being made against the salon- under this insurance the employer and employee are protected

What does Employers Liability Insurance cover?

1. Health and safety information updates
2. Claims made by members of the public
3. Damages caused by treatments in the salon
4. Injury or illness associated with work

Which type of insurance covers claims made by members of the public?

1. Public Liability Insurance
2. Employers Liability Insurance
3. Health and Safety- Staff Support
4. Product and Treatment Liability Insurance

What are the four types of micro-organisms?

Micro-organisms

There are 4 types of infections caused by Micro organisms:

BACTERIAL INFECTION

FUNGAL INFECTION

VIRAL INFECTION

INFESTATIONS

Bacterial infections

Bacteria are single celled organisms which vary in size and exist as spores.

Bacteria can multiply very quickly in the right conditions (warm and moist environments)

Examples of bacterial infections are:

Impetigo, Conjunctivitis, Acne Vulgaris  

Fungal infections

Fungi infections include moulds and yeasts and are naturally occurring on the human skin.

They feed on organic matter. They secrete enzymes which break the organic matter down, and the fungi then absorb the nutrients which are released as the organic matter decomposes.

Fungi produce spores

Ringworm

Thrush 

Viral infections

Viruses are tiny infectious micro-organisms which multiply in the cells of other living organisms.

Such as:

Warts

Herpes

Flu/ COVID

HIV/AIDS 

Infestations

Infestations are caused by tiny insects which live off the blood of their host

Example of infestations are:

Pediculosis capitis (head lice)

Scabies

Infections and Infestations transmitted by:

• DIRECT CONTACT
  
• INDIRECT CONTACT
  
• INHALATION
  
• INGESTION
  
• INJECTION
  

Which method is used to kill most micro-organisms in the salon?

1. Sterilisation
2. Autoclaves
3. Disinfection
4. Sanitising

What is the difference between sterilisation and disinfection?

1. Disinfection eliminates cross-infection
2. Sterilisation completely destroys micro-organisms
3. Sterilisation eliminates cross-infection
4. Disinfection completely destroys micro-organisms

Health and Safety- Staff Support 

It is vitally important that staff are aware of all health and safety information and updates- this could be either in a formal meeting format or a discussion in the staffroom

It is imperative that all staff attend the meetings to ensure they gain all the relevant information

If you have to chair the meeting you may need to send a meeting agenda, record when the date/time and where the meeting took place and record any important information discussed

Always ensure you update any absent members of staff

Health and Safety- Staff Support 

Induction of New Staff

When a new member of staff starts you need to ensure you carry out a staff induction.

You must provide them with all the health and safety information they need to carry out their jobs properly. This should include:

Staffroom and toilets- new staff should be shown where all the facilities are as part of their induction.

Fire exits, escape routes and designated assembly points- new staff must be made aware of the fire safety procedures and what to do in the event of an emergency

All staff need to also know where the fire extinguishers are located.

Health and Safety- Staff Support 

Induction of New Staff

New staff also need to be aware of disposal and storage of chemicals- COSHH

Chemicals and products- All staff must be trained how to use a chemical before they come into contact with it.

Personal Protective equipment- (PPE)- Employers must provide free PPE equipment for all staff to use

Adjusting styling chairs- All staff should be fully aware of how to adjust the styling chairs to limit the risk of injury- i.e. neck/ back issues

Training in safe use of equipment- All staff must be fully aware of how to use all machinery and equipment- i.e. hairmaster, rollerballs, scissors/ razors

Chose a Keyword task- Remember to check Spellings 

List as many Keywords you can think that relate to ' Consultation'

Define what is meant by
Contra- Indication.

Contra- Indication....

'Something that may limit or effect the service’

List the different contra- indications that may limit or prevent the service form being carried out.

Contra- Indications

Incompatibility with previous products and services

History of allergic reactions

Adverse hair, skin or scalp

Suspected infections and infestations

Medical advice

Factors 

Hair Growth patterns

Lifestyle

Hair Length

Head and Face shape

Client Requirements 
 

Recall the different Hair growth patterns

Double Crown: A standard hair crown is a circle of hair that grows around a visible centre point on the head in a clockwise direction. However, a double crown describes two small, circular areas of baldness on your head.

Cows Lick: A cowlick is a section of human hair that stands straight up or lies at an angle at odds with the style in which the rest of an individual's hair is worn. 

 Nape whorl: a specific pattern of growth in which a section of the hair grows in a spiral or curved shape at the nape of the neck

Widows peak: A widow's peak is a V-shaped point in the hairline in the centre of the forehead. Hair growth on the forehead

What is a widow's peak?

1. A V-shaped point in the hairline on the forehead
2. A specific pattern of growth at the nape of the neck
3. Two small circular areas of baldness on the head
4. A section of hair that stands straight up or lies at an angle

What is a cowlick?

1. Two small circular areas of baldness on the head
2. A section of hair that stands straight up or lies at an angle
3. A specific pattern of growth at the nape of the neck
4. A V-shaped point in the hairline on the forehead

What is a double crown?

1. A V-shaped point in the hairline on the forehead
2. A specific pattern of growth at the nape of the neck
3. A section of hair that stands straight up
4. Two small circular areas of baldness on the head

Dealing with Analysis problems 

When dealing with analysis problems reported by your colleagues you need to make sure you have the following information:

Results of all hair and scalp tests carried out

Information on previous services and treatments- undertaken by client and the salon or another establishment

Thorough understanding of the hair and skin

Any Contra- indications

Dealing with Analysis problems 

You are looking for anything that could affect or influence your decisions in these areas:

Hair texture 

 Hair condition

Hair length 

 Hair colour

Hair growth patterns 

Hair problems

Hair shape 

 Infections and scalp

Hair density problems

Client Records

Once you have analysed the hair and scalp you need to complete the client’s record card

It is vital that you complete the record card correctly as this is an important document and will be used for future reference within the salon

Ensure you record responses to questions and any contra-indications identified

Referral to other specialists 

If the client has a specialised condition that requires medical referral you need to advise you client correctly.

Pharmacist- i.e. if you have identified an infestation

Trichologist- if a client has adverse hair loss

GP- If you have identified suspected infection, viral, bacterial or fungal

If you have identified suspected infection, viral, bacterial or fungal, which specialist should you refer the client to?

1. Dermatologist
2. Trichologist
3. GP
4. Pharmacist

If you have identified an infestation, which specialist should you advise the client to see?

1. GP
2. Pharmacist
3. Dermatologist
4. Trichologist

If a client has adverse hair loss, which specialist should you refer them to?

1. Pharmacist
2. GP
3. Trichologist
4. Dermatologist

Can you list the Characteristics

Which hair characteristic refers to the thickness or diameter of an individual hair strand?

1. Hair density
2. Hair elasticity
3. Hair texture
4. Hair porosity

Can you list the Classifications

Which hair characteristic refers to the number of individual hair strands on the scalp?

1. Hair elasticity
2. Hair porosity
3. Hair texture
4. Hair density

What is the term used to describe the ability of hair to absorb and retain moisture?

1. Hair density
2. Hair porosity
3. Hair elasticity
4. Hair texture