Complaint letter/e-mail - example
Dear Sir/Madam,
I am writing to you this e-mail because I have a complaint to make.
Last week I ordered a computer through your site. We agreed that you would deliver the computer on the 2nd of April, that is today. I have been waiting the whole day. However I have not received the computer yet. You should have let me known about the delay. You could have phoned me for example or sent me an e-mail.
Could you please let me know what went wrong? I would like to know when you plan to deliver my computer.
I am looking forward to your speedy response.
Yours faithfully,
Susan Smith