Working with colleagues within beauty related industries

• Anatomy and physiology
• Further Education (Key Stage 5)

Working with colleagues within beauty related industries

UNIT 301 Learning Objectives

Roles & Responsibilities of L3 Therapist

Communication

Professionalism

Negative behaviour

Feedback

Referral of problems

We communicate in a number of ways. Can you name the types?

First impressions

Watch the video below: A lot of the time we are wrong about what other peoples first impressions of us are

Why is active listening important in communication?

1. It promotes one-sided communication
2. It encourages interrupting others
3. It fosters understanding and promotes empathy.
4. It leads to misinterpretation and confusion

What is a key element of professional behavior in the workplace?

1. Exclusivity and favoritism
2. Stereotyping and prejudice
3. Discrimination and bias
4. Respecting diversity and inclusivity.

How can effective communication benefit an organization?

1. Increased conflict and tension
2. Enhanced decision-making and problem-solving.
3. Decreased customer satisfaction
4. Reduced employee morale

What is the impact of poor communication in a professional setting?

1. Enhanced collaboration and synergy
2. Improved teamwork and efficiency
3. Increased job satisfaction
4. Decreased productivity and misunderstandings.

Why is professional behavior important in the workplace?

1. It encourages competition
2. It builds trust and respect among colleagues.
3. It promotes individualism
4. It ensures personal comfort

Why is it important to seek feedback from diverse sources?

1. To only receive praise and admiration
2. To maintain a narrow and limited viewpoint
3. To gain varied perspectives and insights for growth
4. To avoid confronting areas needing improvement

What is a benefit of receiving constructive feedback?

1. Decreased motivation and engagement
2. Confirmation of existing skills and abilities
3. Heightened sense of insecurity and doubt
4. Opportunity for self-improvement and professional development

How should constructive feedback be delivered?

1. With a lack of clarity and vagueness
2. In a respectful and empathetic manner
3. In a harsh and demoralizing tone
4. Publicly and without privacy

What should be the focus of constructive feedback?

1. Specific behaviors and actions that can be improved
2. Unchangeable aspects of an individual
3. Personal characteristics and traits
4. Past mistakes and failures

What is the purpose of giving constructive feedback?

1. To help improve performance and promote growth
2. To criticize and belittle others
3. To show superiority and assert dominance
4. To avoid conflict and maintain harmony

Over welke 2 dingen zou je nog meer willen weten

Write down 3 things that you remember from this lesson

Ask 1 question about something that's not clear.

Which 2 things in this lesson do you want to know more about?

Exit Tickets