Unit 1 + 2 Communication Skills

Resolving conflict
 1: Interpersonal Skills 
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Slide 1: Tekstslide
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In deze les zitten 50 slides, met interactieve quizzen, tekstslides en 3 videos.

time-iconLesduur is: 45 min

Onderdelen in deze les

Resolving conflict
 1: Interpersonal Skills 

Slide 1 - Tekstslide

Today
  • Inheritance problem with camels
  • Unit 1: vocabulary check
  • Get started

Slide 2 - Tekstslide

Upload your story 
Now:
  • read this story again

  • make sure you understand the issue. 

  • brainstorm for an answer of this problem with 1 or 2 friends. 

Slide 3 - Tekstslide

Upload your story 

Slide 4 - Tekstslide

Step Up Method

Slide 5 - Tekstslide

Slide 6 - Tekstslide

5 Watch the communication skills video

Take Notes on how to:
1: Make the right impression
2: Giving good instructions
3: Communicating information well
4: Giving and receiving feedback properly

Slide 7 - Tekstslide

Slide 8 - Link

Step 7: 
Contrastive stress

BLACK -  W . . . . .
STRONG -  W . . .
GENERAL - D. . . . .


Slide 9 - Tekstslide

Slide 10 - Tekstslide

Interpersonal Skills 
Watch the videos
What do you think of their people skills?

Slide 11 - Tekstslide

Slide 12 - Video

Slide 13 - Video

2: Handeling difficult situations at work
Conflict happens when people disagree based on their own goals, values, or beliefs. It's not always as simple as an argument. 

Conflict and arguments happen when participants disagree about something. 

Slide 14 - Tekstslide

What is helping  to avoid  a conflict?
1. Talk with a lot of passion
2. Listen carefully
3. Be polite and respectful
4. Try to convince the other
5. Repeat information to show that you are listening.
  • no
  • Yes
  • Yes
  • no
  • Yes

Slide 15 - Tekstslide

watch the video

Slide 16 - Tekstslide

Which word is described ?

Slide 17 - Tekstslide

Vocabulary unit 2
Write 1 example sentence for Scalda or your life
timer
2:00

Slide 18 - Tekstslide

Vocabulary unit 2
Write 1 example sentence for Scalda or your life
timer
2:00

Slide 19 - Tekstslide

Vocabulary unit 2
Write 1 example sentence for Scalda or your life
timer
2:00

Slide 20 - Tekstslide

Choose your 3 best sentences and share them here:

Slide 21 - Open vraag

pronunciation
know - writing

Slide 22 - Tekstslide

Slide 23 - Link

Go ahead 
Open your
Pearson Step Up
Complete the
 10 steps online!

Slide 24 - Tekstslide

homework
  • Write about a personal conflict.
  • Use the words: values, beliefs, empathy, conflict
  • use 30-40 words
 

Slide 25 - Tekstslide

Upload your story in toddle/padlet
  • go to the formative assignment
  • upload your story 
https://padlet.com/kmangal/mijn-stralende-padlet-r0f49we3vkk989hu

Slide 26 - Tekstslide

How did you resolve the conflict of your homework assignment?
brainstorming
cooperating with others
empathizing
exchaniging ideas
other solution
listen carefully
mediating
sharing ideas
speaking before thinking
talking about problems

Slide 27 - Poll

Identify the top 5 strategies that will help you when you are working in class
or in pairs?

Slide 28 - Tekstslide

What advice would you give to the father about dealing with the conflict with his son?
Work cooperatively in your group to find the best solution?

Slide 29 - Tekstslide

What advice would you give to the father about dealing with the conflict with his son?
Use your top 5 solutions.

Slide 30 - Open vraag


One question you still have about today's lesson?

Slide 31 - Open vraag

Slide 32 - Tekstslide

Resolving conflict
Lesson 2

Slide 33 - Tekstslide

Slide 34 - Tekstslide

Inquiries
  • What is the connection between a fact and a opinion?

  • How does our understanding change when we see things from another point of view.

  •  Why is it important to use empathy to understand conflict?


Slide 35 - Tekstslide

Today

  • vocabulary check
  • homework assignment: Three brothers and a wise man
  • ways to solve conflict : brainstorm
  • homework next class : video assignment

Slide 36 - Tekstslide

Which word is described ?

Slide 37 - Tekstslide

Which word is described ?

Slide 38 - Tekstslide

Vocabulary 
  • fact       
  • opinion 
  • conflict
  • empathy
  • point of view
  • to connect
  • to resolve
  • goal
  • belief
  • value
  • argument
  • fair

Slide 39 - Tekstslide

Resolving conflict
Conflict happens when two people disagree based on their own goals, values, or beliefs. It's not always as simple as an argument. Rather, conflict is what happens right before the argument; it's what the participants disagree about before they start calling each other names.

Slide 40 - Tekstslide

Which word is described ?

Slide 41 - Tekstslide

Describe: empathy

Slide 42 - Open vraag

Describe: fair

Slide 43 - Open vraag

What advice would you give to the father about dealing with the conflict with his son?

Identify the best solution.

Slide 44 - Tekstslide

The best solution

Slide 45 - Open vraag

Upload your story 
Homework

  • read this story

  • make sure you understand the vocabulary, make a list of 8 words with translation in Dutch/English

  • make sure you understand the meaning

  • be prepared to answer questions in class

Slide 46 - Tekstslide

How would you solve the problem?

Slide 47 - Woordweb

Upload your story 
Identify the way(s) the wise woman resolved the conflict. 

Slide 48 - Tekstslide

Slide 49 - Video

Slide 50 - Tekstslide