ALG P3 L5 Uitstapje IKEA

• Werknemersvaardigheden
• MBO
• Studiejaar 1

costumer service logistics

preparation visit

Inventory, collection and preparation of goods for shipment

IKEA

Shop  & stockroom

Learning aim

knowledge about costumer service and logistics of  IKEA

What do you know
about IKEA?

IKEA started as a

1. mail order company
2. a milk delivery
3. upholstery company
4. curtain factory

what does the name IKEA mean?

1. Name of the founding city in Sweden
2. name of the founder
3. the name of the first couch the founder designed

what is the famous IKEA effect?

1. people appreciate the flat parcels (easy to transport)
2. people love the price - quality
3. people appreciate (almost) home made things
4. people love the "zweedse gehaktballetjes

"where can you find the biggest IKEA shop.

1. Nice
2. Manilla
3. New York
4. Kuala Lumpur

Why don't articles get a number but a name?

IKEA

Products: Furniture and home furnishings

Industry: Retail

Annual turnover: €39.6 billion (2020)

Employees: 217,000 (2020)

Founded: 1943

Locations: 462

Number of countries: 62

Products must be assembled by the customer Self

-service warehouse

Concept

In every store of the group, often at both the staff and customer entrances, the company's principle is written in large letters on a wall: Offering the widest possible range of functional home furnishings of a good design, at such low prices that as many people as possible are able to buy these items. 

questions
you want to ask

 to  IKEA november 8.

Rotterdam CS 12.57 train to Delft Centre. ( platform 9)

Bus 63 at 13.20 (direction Delftse Hout)

Arrival time 13.29

Friday  8. november

class is over