Expression A Bladzijde 20
A Je begint en beëindigt een telefoongesprek
• Hello, this is Rachel from Cumbria Getaways.
• I’m calling to ask for some information about a holiday home.
• I shall put you through to the rental department. Please hold.
• I will be right back with you.
• Please call again if you have any more questions.
• Thank you very much for your help.