Discovering the World: The Roles and Responsibilities of a Tour Guide

• Tourism
• Further Education (Key Stage 5)

Discovering the World: 

The Roles and Responsibilities of a Tour Guide

Learning Objectives - 23.1.24

1. Understand the key roles and responsibilities of a tour guide.

2. Be able to identify where tour guides and tour managers work.

3. Complete 1.1 in workbook 

Extension - investigate a tour you would love to go on

Have you been on an arranged tour before?

Yes

No

What do you already know about the role of a tour guide?

Where are tour guides found?

Introduction to Tour Guiding

Tour guides lead and manage groups of tourists, providing information about historical, cultural, and natural heritage.

What type of tours exist?

• Pilgrimage
• History 
• Culture 
• Culinary 
• Dark tourism 
• Nature 
• Sustainability 
• Educational 
• Ski 
• Shopping 

Knowledge and Expertise

Tour guides are well-versed in the history, culture, and geography of the areas they are guiding in.

What destination/attraction could you tell everyone about? Prepare to give a 1 minute talk on your destination.

Communication Skills

Tour guides need strong communication skills to engage and interact with tourists effectively.

What exactly does this mean though?
Give an example.

Safety and Logistics

Tour guides are responsible for ensuring the safety of their group and managing the logistics of the tour.

Give one example of one safety aspect a tour guide would need to look after.

Cultural Sensitivity

Tour guides should be culturally sensitive and respectful towards the traditions and customs of the places they visit.

Problem-Solving Abilities

Tour guides need to be quick thinkers and have the ability to solve unexpected problems that may arise during the tour.

What happened recently in NI that may impact on tours to the Giant's Causeway/Carrick-a-rede?

Customer Satisfaction

Tour guides strive to ensure that tourists have a memorable and enjoyable experience during the tour.

Why is this so important?

Roles and responsibilities......

undertaking research and planning tours

preparing and giving presentations

offering sightseeing advice

organising and leading excursions

translating and interpreting

transporting and accompanying tourists.

more...

problem solving

translating and interpreting

transporting and accompanying tourists

https://www.tiktok.com/@emilyyshepard/video/7246098995960139054

Now....have a go at completing 1.1. in your workbook 

Summarise the key roles and responsibilities of a tour guide 

Write down 3 things you learned in this lesson.

Have students enter three things they learned in this lesson. With this they can indicate their own learning efficiency of this lesson.

Write down 2 things you want to know more about.

Here, students enter two things they would like to know more about. This not only increases involvement, but also gives them more ownership.

Ask 1 question about something you haven't quite understood yet.

The students indicate here (in question form) with which part of the material they still have difficulty. For the teacher, this not only provides insight into the extent to which the students understand/master the material, but also a good starting point for the next lesson.