Mr Jones wants to go on a to Ibiza but he is not very familiar with travelling abroad. That is why Mr Jones goes to a travel agency for advice. But before Mr Jones goes to the travel agency he makes a list of requirements for his trip. During his travel, he wants to stay in a hotel with a large pool in which he can swim. Throughout his trip, he wants to see a bit of the island. However, Mr Jones is a little bit afraid to travel across the island by himself. That is why he wants to take part in a guided trip with a travel guide. When Mr Jones is at the travel agency, the travel agent tells him he needs a passport for his trip. The travel agent offers him an all-inclusive hotel with a pool. Mr Jones is satisfied with the service and doesn’t have any complains. On top of everything, the travel agent offers him a discount for his trip, so Mr Jones doesn’t have to pay for everything. Mr Jones has to fill in his personal information, name and surname, and then the trip is booked.