To the right: an example of a DPR in Bagassist.
This is the system that is being used by KLM to file and search reports in Worldtracer.
Are you able to find the Tag number? What about the Color and Type code?
What was the weight of the suitcase?
SIDE/TORN/MINOR is shown at damaged.
The passenger can claim the cost at his own insurance using this report. In some cases an amount of money is being transfered to the owner or the owner could receive a new suitcase.