Rijn IJssel
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Letters and Emails

Business Letters
How to write a business letter?
How to respond to a letter of complaint
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Slide 1: Slide
EngelsMBOStudiejaar 2

This lesson contains 12 slides, with interactive quizzes and text slides.

Items in this lesson

Business Letters
How to write a business letter?
How to respond to a letter of complaint

Slide 1 - Slide

What comes to your mind when you see "Business letter"

Slide 2 - Mind map

How to start a business email
A
Dear Mr. Johnson,
B
Hello Jane,
C
Good morning, Sir
D
Dear Louise,

Slide 3 - Quiz

How can we end a business email?

Slide 4 - Open question

Best wishes,
A
personal email
B
business email
C
both (alle twee)
D
no one

Slide 5 - Quiz

Slide 6 - Slide

Which can we NOT use in a business email/letter?
A
I'm sorry for...
B
I would like to..
C
We look forward...
D
Can you.. ?

Slide 7 - Quiz

Slide 8 - Slide

I look forward to __________ from you.
A
to hear
B
hearing
C
hear
D
heared

Slide 9 - Quiz

Slide 10 - Slide

To sum up - letter:

1. Your Address
2. Receiver's address
3. Date
4. Subject
5. Dear ....
6. Message
7. Yours faithfully/sincerely
8. Your name

Slide 11 - Slide

Deadline:
next Thursday

Slide 12 - Slide