Inspirerend, verbindend en nieuwsgierig

Een leven lang leren

3OV Gesprekken Voeren 2

Good afternoon

Welcome!

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Slide 1: Slide

EngelsMBOStudiejaar 1

This lesson contains 14 slides, with text slides.

Lesson duration is: 60 min

Items in this lesson

Good afternoon

Welcome!

Slide 1 - Slide

Today's lesson

Information

Customer Service

Speaking Practice

English Skill Improving Tips

Slide 2 - Slide

Information

- Test: Speaking

- Any questions?

Slide 3 - Slide

What did you do last week? Tell your neighbour about it.

Slide 4 - Slide

What forms of customer service do you experience as a bus driver?

Slide 5 - Slide

What forms of customer service do you experience as a bus driver?

Route info, explaining OV pay/card, general conversations

Note: Your mood influences the people

Slide 6 - Slide

Conversation Card/Script

Conversation cards/scripts are able to help you predict scenarios and things you might have to talk about.

Slide 7 - Slide

Exercise

Look at the handout, there are 3 situations.

Write out a possible script for each situation.

Done? Do something (quietly) for yourself or help a classmate.

timer

20:00

Slide 8 - Slide

Let's practice!

Let's roleplay/practice your scripts.

Slide 9 - Slide

Exercise

I would like a duo to act out their script in front of the rest of class. Any volunteers? Otherwise I will be choosing someone.

Slide 10 - Slide

Improving your own skills

- Read/Watch materials intended for kids

(Books: Harry Potter, Percy Jackson etc., Shows: Bluey, Avatar, Gravity Falls etc.)

- Video Games (Sims, Zelda etc.)

- Further improvement: Keep engaging with higher level stuff every single time.

- Visit an English speaking country/area. (58 countries) or use it as a Lingua Franca