This lesson contains 13 slides, with interactive quizzes and text slides.
Lesson duration is: 45 min
Items in this lesson
Slide 1 - Slide
Who am I?
Anelia van Rijn
An English teacher
A teacher trainer
A mother
Slide 2 - Slide
What are we going to do today?
What are we going to do today?
Revision of how to write a formal cancellation letter,
Checking each others letters by using a check list
Writing some tips and tops to your classmates
Checking the comments and writing your own notes
Slide 3 - Slide
Elements of formal letter
Slide 4 - Mind map
What are we going to do today?
Which main elements we should have in a formal letter?
Polite and respectful manner
Formal language
No contractions (isn`t, can`t, etc.)
Sender`s name and address
Date
Receiver`s name and address
Salutation (Dear Mr/Mrs.....)
Slide 5 - Slide
What are we going to do today?
Which main elements we should have in a formal letter?
The body paragraph which clearly shows the reason of your letter. It also gives all necessary information about the purchase. (price, date, etc.)
The body paragraph also includes your reasons of cancellation which are supported by persuasive examples.
Slide 6 - Slide
What are we going to do today?
Which main elements we should have in a formal letter?
The last paragraph in which you wrote what you want the recepient to do. Refund? Gift card?
Sign off
Yours sincerely/ Yours faithfully
Your full name
Your signature
Slide 7 - Slide
While you were writing that letter what challenged you the most?
Slide 8 - Open question
What are we going to do today?
Task 1:
Today we will practice the 4 eye principle.
Please create the groups of 2 students. You will all randomly receive 2 letters. Those letters were written by your own classmates.
You will all have 7 minutes per letter as a group.
Slide 9 - Slide
What are we going to do today?
Your task is to check if all items on the check list are present. Also, you need to fill in the tips and tops document.
You will have 2 sets of 7 minutes.
timer
7:00
Slide 10 - Slide
What are we going to do today?
Task 2
When you received your letter and feedback document, please check it very well. To the notes part write down your own notes for further improvement. You will have 5 minutes to do it.