Communication in Business

• Engels
• MBO
• Studiejaar 2

Communication in business

Communication in Business

Goals of the period

1. Discuss the importance of communication

2. Elicit some types of communication in Business

3. Intro to cross cultural differences in business

4. Improve your English

Today

1. Reflect on what communication is.

2. Get awareness of the impact of technology in business

3. Learn new words and elicit at least 3 new ones.

4. Practice listening skills

What is communication?

They are waiting for a job interview

Communication in the office

•  What can you think about?
• 
  
• What impact does technology have on communication?
• 
  
•  What kind of problems with communication in an office do you think people might have?

Text messaging is...

convenient

a time-waster

an annoying interruption

something I never use

I receive...... emails.

way too many

a manageable number of

very few

no

My phone is....

a) One of my most important possessions

b) Useful, but I don’t use it very often

an annoying interruption

something I almost never use.

Let's check an experience

1. You'll need the Word-file from SBIS and your book.

Download the Word-file:

- Onderwijscatalogus>Engels Ecom LJ2> Lesson 1 - Thinking about communication

“Communications is at the heart of ecommerce and community”

Meg Whitman, President and CEO of Hewlett-Packard

Next lesson

- What is story telling and why is it an important tool for the ecommerce manager?