Writing: formal email

• Engels
• MBO
• Studiejaar 3

English formal email

Today

• Recap 'writing a formal email

What is the correct word order?

A drag and drop exercise:

I

would like to schedule 

an appointment 

at your salon

tomorrow afternoon at two o'clock

What is the correct word order:

Hello, I

wish to make 

an appointment for a pedicure

at your salon

on Thursday 26th  

What is the correct order of writing an email? 

Drag and drop: from top to bottom:

Introduction > reason for writing

Dear Ms Hunter,

Conclusion of the text

Kind regards,

Body of the text

Your name

1. Salutation: Dear Ms Hunter
2. Introduction/ reason for writing
3. Body of the text
4. Conclusion of the text
5. Kind regards,
6. Your name

The correct order

When you write a message to someone you know (for example your best friend). It is...

1. Formal
2. Informal

A complaint letter is an example of?

1. Formal writing
2. Informal writing

What is the correct way to start a formal email (when you don't know the person you are writing to)?

1. Dear Mister/M'am,
2. Dear Sir/Madam,
3. Dear sir, madam,

In een formele email is het prima om afkortingen te gebruiken (bijv. I'm, I'll, can't..)

1. Juist
2. Onjuist

If you begin with "Dear Sir/Madam", you end with?

1. Yours sincerely,
2. Yours faithfully,
3. Kind regards,
4. Kindly,