Culture map 6 Trusting. , 7 Disagreeing & 8 Scheduling

• INT1
• MBO
• Studiejaar 1

1. Communicating 

2. Evaluating 

3. Persuading/convincing 

4. Leading 

5. Deciding 

6. Trusting 

Task based trusting 

- from the head -  

•  Building trust based on results and skills 
•  'You do you a good job, therefore I trust you'-> also in other matters
•  'Business is business' (work and private separated)​
•  A colleague can be considered a friend-> when changing job                             (or class or team) -> very often end of 'friendship'​ 
•    Friendly does not mean friendship (e.g. airplane conversations)​
• ​   E.g. West Europe / North America   

 

 

How, do you think, trusting
is based in for example Italy?

1. On Task
2. On Relation

Relation based trusting 

- from the heart -

•  Based on references (family, friends etc.)
•  'You know him/her so therefor I trust you'
•  'Business is personal' (work and private mix easily)​
•  A colleague can be considered a friend-> when changing job                             (or class or team) -> very often friendship​ continues.
•    Friendly does mean friendship ​
• ​   E.g. Asia, Latin Europe & Latin America   

 

 

Hierarchical   

•  A hierarchy is a system of 'organizing people into different ranks or                 levels of importance, for example in society or in a company.  (so not the     same) 
•  The boss is 'special, higher level' 
•  Formal communication. (Use of 'Usted/vous/Sie/U' ) 
• ​ 'Daddy knows it all ' =>  the boss has all the answers/knows best
•  Not much room for discussion  
•  E.g. China, Greece, Saudi Arabia   

 

 

Hierachical

Egalitarian

A leader/boss going to work..

Video 1: Emmanuel Macron arrives back at his home in Paris 

Video 2: Dutch Prime Minister Mark Rutte arrives at talks with  worker Unions

Video 3: 

Video 4: Sanchez leaving for a visit to Ceuta

Question to you: is this direct feedback or indirect feedback?  

 

Which country is
more hierarchical
than the other?

1. Spain/France/Germany
2. The Netherlands

 Clean up your mess..

A Dutch Minister and the Dutch Prime Minister arrived together ‘at work’. As it is early in the morning they carry a ‘coffee to go’. Than look what happens. Would Scholz, Macron or Sanchez act in the same way? 

Related but NOT the same ​

      as dimension #4 Leading​

1. How are decicions made?

2. How firm/lasting are these                        decisiones? 

Consensus deciding   

1. Decision making:      Every member ('from low to high') can have their say 

                                               and need to agree to a joint decision ('compromis') ​

2. Decision firmness:   It can take a long time ('forever') to reach a decision,                                                     but it will stand forever. Changing is not done easily

                                               (the so called 'Big D(ecision)')​

Top-down deciding

1. Decision making:       ​The boss decides. Thoughts/ideas of others do not 

                                                matter as one has to agree 'yes or yes' to a (boss') 

                                                decision 

2. Decision firmness:    Taking a decision can be in a split second.       

                                                 Nevertheless, changing and readjusting happens 

                                                 often and is easily done (so called 'Little d(ecision)')​                                              

How, do you think, is decision
making in a country like the U.S.A.?

1. By consensus
2. By top-down

The situation in this
image (zoomable) is
clearly deciding in a
way of:

1. Consensus
2. Top-down

The situation in this
image (zoomable) is
clearly deciding in a
way of:

1. Consensus
2. Top-down

Ghandi's style of decision making for
sure would have been based on:

1. Consensus
2. Top-down

Escobar's style of decision making
for sure would have been based on:

1. Consensus
2. Top-down

Today's job 

Please work out in your group the Leading and Deciding dimensions 

for your 3 countries.  

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