Understanding the Causes of Conflict at Work

Understanding the Causes of Conflict at Work
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Slide 1: Slide

This lesson contains 13 slides, with interactive quiz and text slides.

Items in this lesson

Understanding the Causes of Conflict at Work

Slide 1 - Slide

What do you already know about conflict in the workplace?

Slide 2 - Mind map

Introduction
Conflict is a common occurrence in the workplace. Before we dive into the causes, let's discuss some examples of conflict you have witnessed in the past.

Slide 3 - Slide

Psychologists Art Bell and Brett Hart (2002)
Art Bell and Brett Hart identified eight common causes of conflict in the workplace. Let's explore each one with examples.

Slide 4 - Slide

1. Miscommunication
Misunderstandings or lack of clear communication can lead to conflicts. For example, when team members have different interpretations of a task.

Slide 5 - Slide

2. Competition
When individuals compete for limited resources or recognition, conflicts can arise. For instance, two employees vying for a promotion.

Slide 6 - Slide

3. Differences in Values
Conflicts can arise when individuals have contrasting values or beliefs. For example, disagreements based on ethical or cultural differences.

Slide 7 - Slide

4. Personality Clashes
When individuals have incompatible personalities, conflicts can occur. For instance, conflicts arising from differences in communication styles.

Slide 8 - Slide

5. Power Struggles
Conflicts may arise when there is a struggle for power or control. For example, disagreements between managers and subordinates.

Slide 9 - Slide

6. Workload Imbalance
When there is an unfair distribution of work, conflicts can arise. For instance, resentment between team members due to unequal workloads.

Slide 10 - Slide

7. Organizational Change
Changes in the workplace, such as restructuring or new policies, can lead to conflicts. For example, resistance to change among employees.

Slide 11 - Slide

8. Lack of Recognition
When employees feel undervalued or not appreciated, conflicts can arise. For instance, conflicts between employees and management over recognition.

Slide 12 - Slide

Summary
We have explored the eight common causes of conflict in the workplace. Reflect on your own experiences and consider how these causes have contributed to conflicts.

Slide 13 - Slide