English GO3E-SWD2, GO3E-SWD1 - 13-05-2024

How are you feeling today?
😒🙁😐🙂😃
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Slide 1: Poll
EngelsMBOStudiejaar 1

This lesson contains 11 slides, with interactive quizzes and text slides.

time-iconLesson duration is: 90 min

Items in this lesson

How are you feeling today?
😒🙁😐🙂😃

Slide 1 - Poll

Hindsight

Slide 2 - Slide

What makes a conversation effective?

Slide 3 - Open question

Today's class: 
Effective communication
- (Active) Listening
 - Speaking and articulating clearly
  - Asking relevant questions
  - Actively participating in conversation

Slide 4 - Slide

Goal
At the end of today's class, you can give examples of what makes a conversation effective.

Slide 5 - Slide

Difference between active listening and just listening?
  • Passive listening is one-way communication where the receiver doesn't provide feedback or ask questions and may or may not understand the sender's message. Active listening includes responses that demonstrate that you understand what the other person is trying to tell you about his or her experience.

Slide 6 - Slide

Assignment / Energizer
Making a sentence!

Slide 7 - Slide

Assigment (~ 20 mins)
  • In groups of 4, converse about the underlying subjects. You may divert from these if you have a better subject.

  • 1. A customer who has a technical problem and contacts the help desk.
  •   2. A meeting between different departments about a new software implementation.
  •   3. A presentation about a new project to potential investors.

  • 2 people talk while the others follow the conversation, making notes on what goes well and what doesn't. This role switches when the conversation has ended.
  • Questions?

Slide 8 - Slide

Reflection and feedback
Start, lead to, end?
What went well? 
What didn't go well? 
What could have been better? 
Which strategies were used?

Slide 9 - Slide

What did you think of today's class?
😒🙁😐🙂😃

Slide 10 - Poll

One last thing...
  • Tinyurl.com/4cn32p58

Slide 11 - Slide