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Customer Service in Hospitality and accommodation
Customer Service in Hospitality and accommodation
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Slide 1:
Slide
Tourism
Higher Education (non-degree)
This lesson contains
5 slides
, with
interactive quizzes
and
text slide
.
Lesson duration is:
5 min
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Items in this lesson
Customer Service in Hospitality and accommodation
Slide 1 - Slide
Is providing good customer service important in the hospitality and accommodation sector?
yes
No
Not Sure
Slide 2 - Poll
Why is good customer service important?
Slide 3 - Mind map
Impacts of poor customer service?
Slide 4 - Mind map
How can Organisations encourage employees to provide good customer service?
Slide 5 - Mind map
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