Exploring the Service Knowledge Portfolio

Exploring the Service Knowledge Portfolio

Learning Objectives

- Understand the components of the service knowledge portfolio
- Develop knowledge of the menu and prices of drinks and materials
- Learn to pair wine and food effectively

What do you already know about service knowledge portfolios?

Service Knowledge Portfolio Components

Drinks knowledge, wine-food pairing, and materials knowledge are the three main parts of the service knowledge portfolio.

Service 1.1: Drink Knowledge

Students will gather and organize information about various drinks in their own service knowledge portfolio.

Service 1.2: Wine-Food Pairing

Students will select and justify wine pairings for 2 house wines and 4 menu wines with specific dishes.

Service 1.3: Material Knowledge

Students will create a table detailing the types of glassware, cutlery, and crockery used in their learning environment, along with the associated drinks and dishes.

Service 1.3: Material Knowledge (Cont.)

Students will also add information about material purchasing and include a section on the standard table setting.

Organizing the Portfolio

Students will create a well-organized and easily accessible service knowledge portfolio with subsections for drinks, wine, materials, and standard table setting.

Practical Application

Students will apply their service knowledge portfolio in real-world scenarios to enhance their service skills.

Write down 3 things you learned in this lesson.

Have students enter three things they learned in this lesson. With this they can indicate their own learning efficiency of this lesson.

Write down 2 things you want to know more about.

Here, students enter two things they would like to know more about. This not only increases involvement, but also gives them more ownership.

Ask 1 question about something you haven't quite understood yet.

The students indicate here (in question form) with which part of the material they still have difficulty. For the teacher, this not only provides insight into the extent to which the students understand/master the material, but also a good starting point for the next lesson.